Giovanna Ruiz
TTHENAILFAERIE LLC
Tama
1
Certification
6
years of professional experience
Bilingual professional with a strong background in customer service, patient assessment, and team collaboration. Committed to delivering high-quality results and maintaining a safe, organized environment.
Work History
Barista
11 Months- Worked efficiently in a fast-paced, high-volume environment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Followed safety and health standards to maintain a safe working environment.
- Trained new employees on safety procedures and customer service standards.
Nail Technician
3 Years 3 Months- Maintained sanitation and hygiene standards in compliance with state regulations and best practices.
- Operated independently while managing multiple priorities
- Built trusting relationships through compassionate client care.
- Managed appointment scheduling and accurate documentation.
Sales Associate
1 Year 5 Months- Demonstrated strong communication and conflict resolution skills with diverse customers.
- Collaborated with team members to meet performance goals.
- Remained calm under pressure during busy retail operations.
- Delivered exceptional customer service while maintaining professionalism in a fast-paced environment.
BDC Agent
3 Months- Collected and documented accurate customer information.
- Maintained professionalism while handling urgent customer concerns.
- Demonstrated strong multitasking and organizational skills.
- Managed high-volume inbound and outbound phone communications.
Education
Emergency Medical Technician - Emergency Medical Services
Full Specialist - Cosmotology
High School Diploma
Skills
Bilingual (English & Spanish)
Communication
Team Collaboration
Time Management
Adaptability
Patient Assessment
Vital Sign Monitoring
Airway Management
Oxygen Administration
CPR/AED
Basic Life Support (BLS)
Trauma Care
Medical Documentation
Certification
- EMT - Certified Emergency Medical Technician (Florida Licensed)
- American Heart Association Basic Life Support
- FEMA IS-100.C
- FEMA IS-200.C
- FEMA IS-700.B
Timeline
Barista
Target
09.2025 - CurrentRead More
Nail Technician
TTHENAILFAERIE LLC
05.2023 - CurrentRead More
BDC Agent
ABC Autotrader
03.2021 - 06.2021Read More
Sales Associate
Finish Line
11.2020 - 04.2022Read More
Hillsborough Community College
Emergency Medical Technician from Emergency Medical Services
Read More
American Institute of Beauty
Full Specialist from Cosmotology
Read More
Alonso Highschool
High School Diploma
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