Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
Websites
References
Timeline
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Giovanna Torre

Giovanna Torre

Orlando,FL

Summary

I'm passionate about marketing, advertising, and social media with a flair for storytelling and a zest for life, and always willing to learn more. My digital journey has led me to the exciting world of social media, where I bring my experiences to life in captivating ways. I thrive on engaging with diverse audiences and building connections. Eager to bring a unique blend of leadership, marketing expertise, and multilingual proficiency to a dynamic role that values innovation and strategic thinking.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Best Buy
Orlando, FL
01.2024 - Current
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Checked orders for quality and completeness.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Scheduled team members for shifts based on business needs and customer demand.

Sales Advisor

Best Buy
Orlando, FL
08.2023 - Current
  • Provided customers with information on products and services available.
  • Answered requests and concerns with friendly and knowledgeable service.
  • Resolved customer complaints in a timely manner.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
  • Gathered customer feedback to improve sales strategies.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed key customer relationships to increase sales.

Sales associate

Mimmic fashion jewelry
Orlando, United States
04.2022 - 06.2023
  • Jewelry stores located in Orlando, Tampa, and Fort Lauderdale.

Sales associate

Immuno American Corp
Miami, United States
11.2020 - 02.2022
  • Scientific products destined for Research Centers and Vivariums for LATAM.

Education

Associate of Arts degree -

Valencia College

A.A. degree -

High School

Skills

  • Communication
  • Adaptability
  • Dedication
  • Language Proficiency
  • Social Media Engagement
  • Networking
  • Iniciative
  • Creativity
  • Problem-Solving
  • Production Scheduling
  • POS System Operation
  • Team motivation
  • Staff Supervision
  • Cash Handling
  • Motivational Leadership
  • Team Leadership
  • Employee Scheduling

Certification

Homeland Security, 09/2019 - 06/2020, SmartHorizon Career Online Education.

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Top #1 Performer at Best Buy Millenia
  • Power Week Performer at Best Buy
  • Top #23 in the whole Best Buy for memberships

Affiliations

  • I love traveling
  • Getting to know new cultures
  • Making memories

References

Patricia (Manager at Mimmic Jewlery) - 3216624644

David-Joel Deguzman (Experience Manager at Best Buy) - 2394783570

Timeline

Shift Leader

Best Buy
01.2024 - Current

Sales Advisor

Best Buy
08.2023 - Current

Sales associate

Mimmic fashion jewelry
04.2022 - 06.2023

Sales associate

Immuno American Corp
11.2020 - 02.2022

Associate of Arts degree -

Valencia College

A.A. degree -

High School

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Giovanna Torre