Summary
Overview
Work History
Education
Skills
Zip
Certification
State
City
Personal Information
Timeline
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GIOVANNA J. BAKER

Newark,NJ

Summary

Professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Trinitas Regional Medical Center
Elizabeth, NJ
05.2023 - Current
  • Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
  • Draw labs and collect specimens from patients.
  • Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
  • Maintain a nonviolent environment to keep patients safe.
  • Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
  • Supervised visitors entering the facility according to established security protocols.
  • Ensured safety of all patients through observation and monitoring during shift hours.
  • Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
  • Ensured safety of all clients through continuous observation and monitoring during shift hours.
  • Bathed, fed and dressed patients based on individual abilities.
  • Accompanied patients to medical and counseling appointments.

CHEF/ OWNER

Euzera's Soulfood Catering
Irvington, New Jersey
02.2010 - Current
  • Identified problems, made decisions, and interpreted results based on quantitative techniques
  • Built solid foundation of business acumen, technical skills, and proven practices for daily operations
  • Defined strategy and trained staff to manage day-to-day business operations.

PARALEGAL / CALENDAR CLERK

Maloof, Lebowitz, Connahan & Oleske
Chatham, New Jersey
09.1996 - 03.2009
  • Developed and maintained strong customer-focused relationships with stakeholders
  • Communicated additions, cancellations and special requests for Judges / Attorneys schedules to appropriate parties
  • Answered phones, returning messages to schedule court appearances
  • Searched files and contact witnesses, attorneys and litigants to obtain information for court.

CUSTOMER SERVICE REPRESENTATIVE

New Jersey Motor Vehicle Commission
Newark, New Jersey
09.1992 - 08.1996
  • Addressed customers courteously using suitable methods and problem-solving skills
  • Investigated and researched issues to determine root causes and appropriate resolution methods
  • Processed customer applications regarding driver permit/license, title/register vehicle, issue in state/out of state temporary plate and dealer clerk
  • Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues
  • Assisted with training new employees during and after training.

CUSTOMER SERVICE REPRESENTATIVE

New Jersey Motor Vehicle Commission
Rahway, New Jersey
08.1987 - 09.1991
  • Addressed customers courteously using suitable methods and problem-solving skills
  • Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues
  • Processed customer applications regarding drivers permit/license, titled/registered vehicles.

DATA ENTRY CLERK

IRS
Secaucus, New Jersey
09.1987 - 02.1988
  • Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format
  • Sorted data and proofed source documents for accuracy prior to entry
  • Maintained logs of completed work and labor hours.

Education

Associate of Arts - Paralegal Studies

Berkeley College
West Paterson, NJ
09-1997

Associate of Arts - Criminal Justice

Berkeley College
Little Falls, NJ
09-1997

Skills

  • Leadership and People Development
  • Integrity and Transparency
  • Effective Communicator and Public Speaker
  • Executive Leadership
  • Adaptable and Flexible
  • Approachable and Outgoing

Zip

07108

Certification

Notary Public Commission

State

NJ

City

Newark

Personal Information

Title: PARALEGAL

Timeline

Mental Health Technician

Trinitas Regional Medical Center
05.2023 - Current

CHEF/ OWNER

Euzera's Soulfood Catering
02.2010 - Current

PARALEGAL / CALENDAR CLERK

Maloof, Lebowitz, Connahan & Oleske
09.1996 - 03.2009

CUSTOMER SERVICE REPRESENTATIVE

New Jersey Motor Vehicle Commission
09.1992 - 08.1996

DATA ENTRY CLERK

IRS
09.1987 - 02.1988

CUSTOMER SERVICE REPRESENTATIVE

New Jersey Motor Vehicle Commission
08.1987 - 09.1991

Associate of Arts - Paralegal Studies

Berkeley College

Associate of Arts - Criminal Justice

Berkeley College

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