Giovanni Cammer
Phoenix,United States
Summary
Optimistic and diligent Leasing Manager proficient in conflict resolution and strategic communication. Skilled at developing relationships and training team members to retain residents through professionalism and empathy. Offering a successful career history comprising more than 8 years of customer service expertise.
Overview
4
4
years of professional experience
Work History
Leasing and Marketing Manager
Kenect Phoenix - Akara Partners
07.2023 - 01.2024
- Implemented outreach marketing strategies to build brand awareness, and improve online reputation - ORA score jump by 4 points in 2 months
- Located and retained corporate leasing opportunities through partnerships
- Managed sales and development of office/coworking space increasing 85% from previous year
- Managed leasing team on sales of STR and MTR options through various platforms, individual leasing, and traditional multifamily.
Regional Leasing and Marketing Manager
HomesteadU
01.2022 - 07.2023
- Commuted between both properties to directly communicate w/ each team & develop leasing/marketing plans that would benefit each property through multi-team coordination
- Exceeded budgeted occupancy at both properties for first time in 2 years
- Trained all leasing positions with focus in Sr. LCs in leadership, team building, and future goals
- Helped coordinate turn preparations, conducted move ins, and developed strategies to translate positive move in experiences to immediate renewals
Leasing Manager
The Dinerstein Companies
06.2021 - 12.2021
- Successfully met leasing goals, left property at 50% prelease for 21' term
- Managed daily and weekly marketing and leasing plans.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Created successful outreach programs that developed long-term community relationships and won Top 25 Business Manager in Brazos Valley.
- Collected, completed, and processed lease applications.
Senior Leasing Specialist
NOI Property Management
12.2019 - 06.2021
- Toured community with prospective clients & provided
wealth of information with a best closing ratio of 97.53% - Held high approval rating and retained 45% of renewals
- Trained and managed community assistants
- Conducted in depth market surveys and reported directly to ownership
- Managed delinquency and processed invoices, assisting with reclass and variance
- Created and implemented marketing solutions to counteract inability to conduct in-person tours during COVID-19 - 98.6% occupancy
Education
Bachelor of Arts - Communications
Texas A&M University
College Station, TX05.2024
REFERENCES
Skills
- Customer Engagement
- Entrata, Yardi, OneSite, & GraceHill
- Fairhousing Law
- Maintaining Closing Ratios
- Social Media & Digital Marketing
- Team Management and Training
- Relationship Building and
Resident Retention
Timeline
Leasing and Marketing Manager
Kenect Phoenix - Akara Partners
07.2023 - 01.2024
Regional Leasing and Marketing Manager
HomesteadU
01.2022 - 07.2023
Leasing Manager
The Dinerstein Companies
06.2021 - 12.2021
Senior Leasing Specialist
NOI Property Management
12.2019 - 06.2021
Bachelor of Arts - Communications
Texas A&M University
REFERENCES
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