Giovanni Chavez
Bakersfield,CA
Summary
Proven leader and organizational expert, adept in driving operational success and enhancing team performance at In-N-Out Burger. Excelled in leadership, problem-solving, and training.
Overview
6
6
years of professional experience
Work History
Level 7 Shift Leader
In-N-Out Burger
Bakersfield, CA
10.2018 - Current
- Leadership and Management:
- Managed daily operations, assigning tasks, giving out breaks, and ensuring efficient workflow.
- Led the team to achieve operational success and maintain high performance standards. (Helped my store achieve OSM)
- Played a key role in opening new stores, traveling to various locations to provide support and training to new teams. (In-n-out all star)
- Financial Responsibilities:
- Settled cash drawers accurately and ensured the safe was set to the correct amount.
- Managed bank deposits, ensuring timely and secure handling of company funds.
- Training and Development (Cook Lead Trainer)
- Conducted comprehensive training programs for new employees, ensuring they understood company standards and best practices.
- Fostered a supportive learning environment, encouraging continuous improvement and professional growth among team members.
- Operational Excellence
- Consistently performed job duties with precision, exceeding expectations and demonstrating readiness for advanced responsibilities.
- Customer Service
- Delivered outstanding customer service, maintaining a positive attitude and ensuring customer satisfaction.
- Addressed and resolved customer issues promptly
- Team Collaboration
- Built strong relationships with coworkers and supervisors, promoting a collaborative and harmonious work environment.
- Demonstrated leadership qualities by assisting team members and stepping up during challenging situations.
Education
Bachelor of Science - Business Administration Concentration in Marketing
Cal State University of Bakersfield
Bakersfield, CA05.2023
Skills
Positive Attitude
Leadership
Problem-Solving
Training and Development
Positive customer satisfaction
Teamwork
Microsoft Excel/Office
Organization
Languages
English (Fluent/Native Speaker)
Spanish (Fluent/Native Speaker)
Timeline
Level 7 Shift Leader
In-N-Out Burger
10.2018 - Current
Bachelor of Science - Business Administration Concentration in Marketing
Cal State University of Bakersfield