Lesliee Trujillo
Hawthorne,CA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Fast learning associate, can adapt to change, very proactive and sociable.
Overview
6
6
years of professional experience
Work History
Level 7- Shift Leader
In-N-Out Burger
Inglewood, CA
04.2017 - Current
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
Associate
Carl’s Jr.
Los Angeles, CA
10.2016 - 02.2017
- Educated new hires on company policies and procedures by designing and developing training program.
Shift Leader
Noah's Bagels
El Segundo, CA
08.2015 - 10.2016
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Arts - Liberal Arts And General Studies
California State University - Dominguez Hills
Carson, CA2024
Associate of Arts - Liberal Arts And General Studies
Los Angeles Southwest College
Los Angeles, CA06.2021
Skills
- Daily workflows
- Safety processes and procedures
- Strong verbal and written communication
- Client Service
Bilingual- fluent in Spanish and English
Spanish is my first language, took some Spanish classes in college to help my pronunciation.
Languages
Spanish
Native or Bilingual
Timeline
Level 7- Shift Leader
In-N-Out Burger
04.2017 - Current
Associate
Carl’s Jr.
10.2016 - 02.2017
Shift Leader
Noah's Bagels
08.2015 - 10.2016
Bachelor of Arts - Liberal Arts And General Studies
California State University - Dominguez Hills
Associate of Arts - Liberal Arts And General Studies
Los Angeles Southwest College
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