Giovanni DiCastelnuovo
Philadelphia,PA
Summary
Dynamic employee with expertise in multitasking and decision-making. Proven track record of assisting customers efficiently while maintaining high standards. Committed to enhancing service quality and fostering team collaboration in fast-paced environments.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Barista
Starbucks
Philadelphia, Pennsylvania
07.2024 - Current
- Prepared and served high-quality beverages to customer specifications.
- Assisted customers with menu selections and answered product questions.
- Operated espresso machines and other brewing equipment efficiently.
- Maintained cleanliness and organization of the coffee bar area.
- Ensured area met cleanliness standards for customer satisfaction
- Cleaned floors, restrooms, and common areas to maintain hygiene standards.
- Collaborated with team members to ensure smooth service flow during busy hours.
- Followed health and safety guidelines to ensure food safety standards were met.
Education
High School Diploma -
Science Leadership Academy
Philadelphia, PA06-2025
Skills
- Food safety standards
- Cash handling
- Customer support
- Customer engagement
- Shift coordination
- Task management
- Time management
- Multitasking
- Problem resolution
- Decision analysis
- Teamwork
- Leadership
- Stress reduction
- Positive mindset
- Retail experience
Certification
- NOCTI certification for CTE Digital Video
Timeline
Barista
Starbucks
07.2024 - Current
High School Diploma -
Science Leadership Academy