Giovanni Distefano
Leesburg
Summary
Dynamic professional with a proven track record as a Brand Ambassador at Clearly Promotions, excelling in customer engagement and product demonstration. Skilled in branding and marketing, offering exceptional communication and a deep understanding of customer needs, ensuring memorable shopping experiences and driving sales growth. Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Brand Ambassador
Clearly Promotions
01.2024 - Current
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about company.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
Customer Service Representative
Home Depot
02.2023 - Current
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained up-to-date knowledge of product and service changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Associate of Arts -
Valencia College
Orlando, FL04-2025
Osceola High School
Kissimmee, FL05-2021
Skills
- Product awareness
- Branding
- Marketing
- Sales
- Communication skills
- Customer engagement
- Product demonstration
Languages
Spanish
Native or Bilingual
Timeline
Brand Ambassador
Clearly Promotions
01.2024 - Current
Customer Service Representative
Home Depot
02.2023 - Current
Associate of Arts -
Valencia College
Osceola High School