Giovanni Espinosa
Miami,FL
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
3
3
Languages
2
2
years of professional experience
Work History
Restaurant Hostess
La Carreta Cuban Restaurant
Miami, Florida
05.2026 - Current
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Managed seating arrangements to optimize dining flow and enhance guest comfort.
- Engaged with patrons to foster friendly environment through conversation, answering questions, and responding to complaints.
- Provided menus and informed guests about daily specials and promotions.
- Collaborated with team members to elevate overall guest experience at restaurant.
- Maintained cleanliness and organization of the host stand and waiting area.
- Completed daily side work tasks, including rolling silverware and folding napkins.
- Balanced cash register at end of shift according to established procedures.
Credit Card Sales Representative
BJ’s Wholesale Club
Hialeah, Florida
10.2025 - 06.2026
- Explained and clearly articulated benefits of specific credit card and available credit levels and executed application process from start to finish in compliance with regulations.
- Engaged customers to explain credit card benefits and features.
- Assisted in processing credit card applications for new members.
- Provided support during promotional events to boost card sign-ups.
- Responded to inquiries from customers regarding credit card terms and conditions.
- Maintained accurate records of customer interactions and applications.
- Collaborated with team members to enhance customer service experiences.
Truck Stop Associate
Loves Travel Stop
Pageland, South Carolina
04.2024 - 08.2024
- Operated cash registers and processed customer transactions efficiently.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of the store environment.
- Monitored inventory levels and communicated restocking needs to management.
- Handled incoming calls from customers regarding orders or other inquiries.
- Trained new associates on store operations, policies, and procedures.
- Participated in training sessions to enhance product knowledge and service skills.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
High School Diploma -
Ibenezer International Christian Academy
Hialeah, FL05-2023
Skills
- Greeting guests
- Guest relations
- Customer service
- Menu knowledge
- Sales support
- Strong multitasking
- Attention to detail
- Team collaboration
- Cash management
- Inventory management
- Communication skills
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Limited
Timeline
Restaurant Hostess
La Carreta Cuban Restaurant
05.2026 - Current
Credit Card Sales Representative
BJ’s Wholesale Club
10.2025 - 06.2026
Truck Stop Associate
Loves Travel Stop
04.2024 - 08.2024
High School Diploma -
Ibenezer International Christian Academy