GIOVANNI FEBRES-COLLAZO
North Little Rock,AR
Summary
Dedicated professional with experience in restaurant operations and customer service. Excels in fast-paced environments while upholding safety and cleanliness standards. Collaborative team player focused on delivering quality results efficiently.
Overview
8
8
years of professional experience
Work History
Restaurant Team Member
Top the Mains Restaurant & Café
North Little Rock, AR
09.2019 - 01.2021
- Provided friendly and efficient customer service in a busy restaurant environment.
- Collaborated with team members during busy periods to sustain high service levels.
- Supported food preparation and streamlined daily operations to enhance service flow.
- Restocked supplies and organized work areas to ensure readiness for peak hours.
- Maintained clean and sanitary workstations, dining areas, and equipment.
- Followed food-safety, sanitation, and workplace safety procedures.
- Handled multiple responsibilities while maintaining a positive and professional attitude.
Crew Member
McDonald's
East Hanover, NJ
01.2017 - 09.2019
- Delivered courteous, efficient customer service in high-volume setting, enhancing customer satisfaction.
- Took customer orders and accurately processed payments.
- Prepared food and beverages according to company standards.
- Ensured clean, organized workstations and dining areas, contributing to a positive dining experience.
- Restocked supplies and assisted coworkers during busy periods.
- Followed food-safety, sanitation, and workplace safety procedures.
- Collaborated with team to deliver timely service, supporting overall operational efficiency.
Waste Collector
Waste Collection
Hammonton, NJ
01.2013 - 01.2014
- Collected and transported residential and commercial waste along designated routes, ensuring timely and responsible disposal.
- Loaded and unloaded waste with a focus on safety and efficiency, minimizing risk of accidents.
- Loaded and unloaded waste safely and efficiently.
- Maintained clean and organized collection areas and equipment.
- Maintained clean and organized collection areas and equipment to uphold operational standards and enhance service delivery.
- Worked outdoors in varying weather conditions while maintaining productivity.
- Performed physically demanding work requiring stamina, reliability, and attention to safety.
Education
High School Education -
Skills
- Food Preparation
- Cleaning & Sanitation
- Food Safety Practices
- Workplace Safety
- Cash Handling
- Customer Service
- Bilingual (English/Spanish)
- Teamwork
- Time Management
- Dependability
- Physical Stamina
- Fast-Paced Work
- Organization
- Following Instructions
- Communication
Timeline
Restaurant Team Member
Top the Mains Restaurant & Café
09.2019 - 01.2021
Crew Member
McDonald's
01.2017 - 09.2019
Waste Collector
Waste Collection
01.2013 - 01.2014