Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giovanni Frongillo

Orlando,FL

Summary

Dynamic Retail Operations Specialist with a proven track record at Dicks Sporting Goods and Target, excelling in operational efficiency and teamwork. Skilled in merchandise planning and utilizing tools like pallet jacks, I enhanced store layout and customer experience, ensuring a clean and accessible shopping environment while consistently meeting time goals. Offering strong organizational skills and proactive approach to learning and growth within retail environment. Brings ability to quickly grasp new processes and technologies relevant to retail operations. Ready to use and develop skills in inventory management and customer service in any role.

Overview

3
3
years of professional experience

Work History

Retail Operations Specialist

Dicks Sporting Goods
09.2025 - 09.2025

I managed the trucks and unloaded them with my team. We then unloaded everything to specific areas of the store where I would distribute items onto the shelf before the store opened.


Tools Used:

- Pallet Jack

- Baler for cardboard compression

Inbound Expert

Target
06.2023 - 08.2025

I helped unload trucks of merchandise brought to stores on a nightly basis. Ensured everything was done safely and time accordingly. I also placed the products on the store shelves while providing a clean environment for customers to walk through the aisles and made it easy for them to access what they were looking for.


Tools I used/operated:

- Pallet Jack

- Electric Pallet Jack

- Crown Stacker

- Wave Machine

- Baler for cardboard compression

Line and Prep Worker

Firehouse Subs
03.2023 - 06.2023

I prepped the meats and veggies in the morning before the store opened. During store hours I helped customers by servicing them with food and a great overall experience.

  • Organized supplies and inventory, improving workflow efficiency within the kitchen environment.
  • Followed recipe guidelines accurately to ensure consistency in final product quality.
  • Supported team members in assembling meal components efficiently during peak hours.

Education

Bachelor of Science - Business Management

University of Central Florida
Orlando, FL
05-2027

Associate of Arts - Business Management

Valencia College
Orlando
05-2025

High School Diploma -

Freedom High School
Orlando, Fl
05-2022

Skills

  • Store operations
  • Operational efficiency
  • Store layout
  • Merchandise planning\
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Organizational skills
  • Reliability
  • Active listening
  • Effective communication
  • Decision-making

Timeline

Retail Operations Specialist

Dicks Sporting Goods
09.2025 - 09.2025

Inbound Expert

Target
06.2023 - 08.2025

Line and Prep Worker

Firehouse Subs
03.2023 - 06.2023

Bachelor of Science - Business Management

University of Central Florida

Associate of Arts - Business Management

Valencia College

High School Diploma -

Freedom High School
Giovanni Frongillo