Giovanni Gomez
Woodbridge,VA
Summary
Strategic leader known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Uncle Julios
Fairfax, VA
08.2023 - Current
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Provided exceptional service to high volume of daily customers.
- Trained new employees on restaurant procedures and plating techniques.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Owner
Big Lift Moving Co
Woodbridge, VA
02.2023 - Current
- Managed daily operations of business, including hiring and training staff.
- Negotiated contracts with vendors and suppliers.
- Provided direction and guidance to employees.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Cashier
Taco Bell
Woodbridge, VA
11.2021 - 07.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Trained new team members in cash register operation, stock procedures and customer services.
Crew Member
Wendy's
Woodbridge, VA
02.2021 - 09.2021
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
High School Diploma -
Independence Nontraditional High School
Manassas, VA06-2023
Skills
- Guest Engagement
- Strong Work Ethic
- Cash Handling
- Problem-solving skills
- Physical Fitness
- Adaptable and Flexible
- Team Oversight
- Negotiation
Certification
- Driver's License
- Food and Beverage Certification
- CPR
Languages
English
Native/ Bilingual
Accomplishments
All A's Honor Roll
Timeline
Server
Uncle Julios
08.2023 - Current
Owner
Big Lift Moving Co
02.2023 - Current
Cashier
Taco Bell
11.2021 - 07.2022
Crew Member
Wendy's
02.2021 - 09.2021
High School Diploma -
Independence Nontraditional High School
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