Giovanni Hernandez
Starbucks
SANTA ANA,CA
1
Language
8
years of professional experience
Industrious Bakery worker offering 5 years of bakery industry experience ready to add value to the SunFlour bakery team. Well-versed in processing accurate sales transactions and providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Barista
2 Years 5 Months- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Prepared high-quality beverages according to company standards and customer preferences.
- Operated cash register and processed transactions accurately and efficiently.
- Maintained cleanliness and organization of workstations to ensure compliance with health guidelines.
- Assisted team members in training new hires on beverage preparation and customer engagement techniques.
- Managed inventory levels, restocking supplies as needed to support daily operations.
Host/Server
3 Months- Provided exceptional customer service by attentively responding to guest inquiries and requests.
- Managed cash register operations, processing payments accurately and efficiently.
- Collaborated with kitchen staff to ensure efficient communication during peak hours.
- Supported daily operations by restocking supplies and maintaining inventory levels as needed.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted with training new staff on restaurant protocols and customer service standards.
Bakery Worker
4 Years 7 Months- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Wrapped, boxed and weighed bakery department products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Education
High School Diploma
Skills
Food Safety Standards
Station Preparation
Inventory Management
Stocking and Shelving
Accurate Weights
Attentive Service
Order taking
Cash management
Cleanliness
Workplace Safety Compliance
Ability to Lift 40 Pounds
Critical Thinking
Active listener
Languages
Spanish
Professional Working
Timeline
Barista
Starbucks
05.2024 - CurrentRead More
Host/Server
IHOP
11.2023 - 02.2024Read More
Bakery Worker
Sunflour Bakery Kosher
10.2018 - 05.2023Read More
Santa Ana College
High School Diploma
Read More