Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Giovanni Jean

Kissimmee,Florida

Summary

Hard-working, resilient, and self-motivated individual who earned a Bachelor's degree in Criminal Justice while minoring in Philosophy at Saint Leo University, Class of 2022, during which I have also made the Dean's List. Also acquired Juris Master degree at Liberty University. I am always willing and ready to learn. I am incredibly adaptable and thrive in any and all circumstances and situations. I have an incessant desire to grow and improve in all things that I do. When I start something, I always finish it, and do so well. I have been described by those who know me as mature and logical with an incredible grasp of critical thinking and communication skills. I have demonstrated strong reading, writing, and presenting skills. I am reliable as I have an innate refusal to let others, as well as myself, down. I believe these traits of mine will allow me to excel in the opportunities I am bequeathed.

Overview

7
7
years of professional experience

Work History

Transportation Security Officer

Orlando International Airport
01.2024 - Current
  • Follow protocols to ensure safety of nation's transportation systems.
  • Demonstrate interpersonal skills with a wide variety of people.
  • Efficiently screens individuals and property, maintaining optimal flow and security.
  • Provides guidance and support, ensuring a smooth security process for travelers.
  • Utilized advanced screening technology and equipment for effective detection of prohibited items.
  • Conducted comprehensive security screenings for passengers and baggage to ensure compliance with regulations.
  • Provided exceptional customer service by addressing passenger inquiries and concerns regarding security procedures.
  • Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
  • Leadership experience as Acting Lead Officer

Merchandise Associate

SeaWorld Orlando
05.2019 - 03.2020
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Merchandise Associate

Walt Disney World
06.2018 - 08.2018
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Bachelor's degree - Criminal Justice

Saint Leo University
Saint Leo, Florida
05.2022

Juris Master -

Liberty University
Lynchburg, VA
12-2024

Skills

  • Communication skills
  • Writing proficiency
  • Adaptability
  • Time management
  • Research proficiency
  • Guest Relations
  • Customer Service
  • Financial Transactions
  • Detail Oriented
  • Attention to detail
  • Leadership
  • Critical thinking

LANGUAGES

English - Native
Hatian Creole - Proficient

Timeline

Transportation Security Officer

Orlando International Airport
01.2024 - Current

Merchandise Associate

SeaWorld Orlando
05.2019 - 03.2020

Merchandise Associate

Walt Disney World
06.2018 - 08.2018

Bachelor's degree - Criminal Justice

Saint Leo University

Juris Master -

Liberty University

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