Amarii Brown
New Orleans,LA
Summary
Skilled in surveillance monitoring and customer service, I enhanced passenger safety at TSA and improved customer experiences at Lowes. My expertise in threat mitigation and exceptional communication skills led to efficient security screenings and positive customer interactions. Achievements include advanced training in emergency protocols and a knack for reducing wait times, showcasing my professionalism and problem-solving aptitude.
Diligent with comprehensive experience in maintaining security protocols and ensuring safe passage of passengers. Successfully identified and mitigated potential security threats while adhering to strict regulatory standards. Demonstrated expertise in threat detection and crisis management.
Overview
4
4
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
01.2022 - Current
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Interviewed new officers coming in to workplace.
Front End Associate
Lowes Home Improvment
12.2020 - 01.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Warren Easton Charter High School
New Orleans05-2020
Skills
- Customer service and assistance
- Surveillance monitoring
- Security station experience
- Customer relations skills
- Behavioral observations
- Behavioral analysis
- Threat mitigation
- Problem-solving abilities
- Critical Thinking
- Professionalism
- Communication Skills
- Problem-solving aptitude
- Team building
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
01.2022 - Current
Front End Associate
Lowes Home Improvment
12.2020 - 01.2022
High School Diploma -
Warren Easton Charter High School
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