Giovanni mendez
Rochester
Summary
Motivated high school student with hands-on experience in customer service, sales, cash handling, and media production. Demonstrates effective communication skills, teamwork, and adaptability in fast-paced environments. Bilingual in English and Spanish, with strong problem-solving, organizational, and time management abilities. Experienced in social media marketing, photography, and live production, committed to delivering excellent customer experiences and contributing to team success.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Foot Locker
Rochester
11.2025 - Current
- Assisted customers in selecting appropriate footwear and apparel based on individual preferences.
- Processed customer transactions accurately through point-of-sale systems.
- Maintained store appearance through effective merchandising and organization of displays.
- Handled customer inquiries and resolved issues promptly, ensuring satisfaction.
- Restocked shelves with new inventory to guarantee product availability.
- Collaborated with team members to achieve daily sales targets and enhance team performance.
- Greeted customers upon entry, providing assistance to boost retention and satisfaction.
- Participated in training sessions to improve product knowledge and sales techniques.
Food Worker
Seabreeze Amusement Park
Rochester
05.2023 - 06.2025
- Prepared and served food items to guests in fast-paced environment.
- Collaborated with team members to streamline service during peak hours, enhancing guest experience.
- Delivered customer service by addressing guest inquiries and concerns promptly, contributing to positive dining experiences.
- Maintained cleanliness and organization of food preparation areas and dining spaces.
- Followed health regulations to uphold safe food handling practices.
- Operated kitchen equipment in compliance with safety and sanitation guidelines.
- Supported inventory management by restocking supplies promptly, maintaining service readiness.
- Stocked shelves according to company standards, ensuring orderly product display.
Education
High School Diploma -
East Irondequoit High School
Rochester, NY06-2026
Skills
- Sales techniques
- Sales expertise
- Cash handling
- Upselling strategies
- Cross-selling techniques
- Customer service
- Customer assistance
- Effective communication
- Problem resolution
- Team collaboration
- Order processing
- Transaction processing
- Inventory management
- Retail merchandising
- Store layout design
- Display setup
- Retail compliance
- Point of sale systems
- POS system operation
- Time management
- Cash handling
- Money handling
- Sales promotions
- Problem-solving
- Relationship building
- Team collaboration
- Relationship building
- Point-of-sale system
Languages
Spanish
Professional
Affiliations
- church
Timeline
Retail Sales Associate
Foot Locker
11.2025 - Current
Food Worker
Seabreeze Amusement Park
05.2023 - 06.2025
High School Diploma -
East Irondequoit High School