Giovanni Ortiz Lugo
Alva,FL
Summary
Experienced Delivery Driver with a proven track record of ensuring timely and accurate Amazon deliveries, consistently enhancing customer satisfaction. Skilled in route optimization, safe driving, and maintaining a clean driving record. Known for strong teamwork, a positive attitude, and improving delivery efficiency. Proficient in vehicle inspection and providing excellent customer service, with a strong attention to details and reliability in every task.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Amazon
Fort Myers
11.2023 - 03.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Line Cook/Barback
Southern Billiards
Cape Coral, FL
08.2022 - 10.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Barback
Big 10 Tavern
Cape Coral, FL
07.2021 - 08.2022
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Delivered food to customers at bar and tables.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Greeted customers and provided friendly, knowledgeable service.
Education
High School Diploma -
Riverdale High School
Fort Myers, FL06.2021
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Attention to detail
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Clean driving record
- Heavy lifting
- Stocking and inventory
- Safe driver training
- Vehicle inspection
- Order verification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
Amazon
11.2023 - 03.2024
Line Cook/Barback
Southern Billiards
08.2022 - 10.2023
Barback
Big 10 Tavern
07.2021 - 08.2022
High School Diploma -
Riverdale High School