Planned, scheduled and coordinated activities of operational staff to ensure efficient workflow.
Monitored staff performance and provided feedback on a regular basis.
Developed strategies to improve operational processes in order to increase efficiency and productivity.
Ensured compliance with safety regulations, company policies and procedures.
Resolved issues related to operational tasks or duties within the team.
Coordinated with other departments to ensure smooth functioning of operations.
Maintained communication between departments to ensure timely completion of projects.
Driver/Helper
Valet Living
Seattle, WA
09.2019 - 01.2021
Ensured that all items were properly secured in the vehicle for transport.
Lifted trash containers and climbed in and out of trucks without limitation and without injury or reduced effectiveness or speed.
Dumped containers completely, left customer's location clean and free of debris, securely closed containers and prevented containers from inhibiting traffic flow.
Drove on specified routes, collected and loaded solid waste and recyclables and transported to appropriate disposal or recycling sites. Communicate with management regarding location and any issues due to remote work.
Shift Lead
Dairy Queen Grill & Chill
Kent, WA
09.2016 - 07.2019
Assisted in the training of new employees.
Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Provided guidance and support to other team members as needed.
Responded to customer inquiries and complaints in a professional manner.
Ensured that all safety protocols were followed at all times.
Handled cash register transactions accurately while providing excellent customer service.
Performed opening and closing procedures such as setting alarm systems, counting money.
Education
High School Diploma -
Kent Meridian High School
Kent, WA
06-2018
Some College (No Degree) - Architectural Engineering
Green River Community College
Auburn, WA
Skills
Performance monitoring
Safety oversight
Delegation
Management
Multitasking Abilities
Team building
Enforce policies
Time management abilities
Professionalism
Problem-solving abilities
Communication Skills
Process Improvement
Train employees
References
References available upon request.
Timeline
Operational Supervisor
McGee Air Services
01.2021 - Current
Driver/Helper
Valet Living
09.2019 - 01.2021
Shift Lead
Dairy Queen Grill & Chill
09.2016 - 07.2019
High School Diploma -
Kent Meridian High School
Some College (No Degree) - Architectural Engineering