Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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GIOVANNI PERALTA

Belleview,FL

Summary

Tech-savvy technician boasts experience reviewing features to locate problems with common functions. Conducts comprehensive independent analyses to identify hidden issues. Specializes in radio and IT software. Brings 5 years of related experience. Collaborates cross-functionally to support production of high-quality software packages.

Overview

6
6
years of professional experience
2
2

Certifications

Work History

Ecommerce Manager

VGBroker Inc
08.2022 - Current
  • Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
  • Created and managed listings on marketplaces that we sold on.
  • Increased revenue for the company based on innovative listings.
  • In charge of product photography, photo editing, editing HTML and Style Sheets to make our listings seem a cut above the rest from competitors.
  • Tracked consumer behavior, content management and weight of purchase to develop robust customer acquisition and retention programs.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed theCustomer Service Department to lower return rates and negative review rates.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.

Quality Assurance Technician

VG Broker
05.2021 - 02.2022
  • Performed thorough inspections of incoming materials and outgoing products.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Adjusted, repaired and replaced defective parts and materials.
  • Ensured dirty or defective products did not leave the warehouse.
  • Addressed non-conformance issues, pausing production to correct errors.
  • Educated employees on specific QA standards and confirmed maintenance of standards.

Refinishing Technician

VGBroker Inc.
02.2021 - 05.2021
  • Tested systems, noting issues and completing preventive maintenance.
  • Refurbished and detailed video game consoles to ensure customer received a fully refurbished product.
  • Kept areas organized to improve productivity.
  • Wrote and revised maintenance procedures.

Ground Radio Repair Technician

United States Marine Corps
04.2017 - 09.2021
  • Managed maintenance and repairs for assigned towers.
  • Inspected completed work to check hardware security and levelness.
  • Monitored installation of electronic equipment and operated and maintained radio base stations, tower sites and portable radios to meet command needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Troubleshot, diagnosed and repaired complex communication systems.
  • Examined malfunctioning radio equipment to locate defects such as loose connections, broken wires or burned-out components.

Education

Associate of Arts - Information Technology Management

Berkeley College
New Jersey
08.2023

High School Diploma -

Rahway High School
Rahway
01.2016

Skills

  • Communications
  • Planning and coordination
  • First Aid/CPR
  • Maintenance and repair
  • MS Office
  • IT skills
  • Documentation skills
  • Performance-driven
  • Quality Assurance Requirements
  • Verbal and Written Communication
  • Electronic Schematics
  • Electronic Measurement Devices

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 12 staff members.
  • Achieved creation of a communications network by completing communication site build up with accuracy and efficiency.


Certification

  • Basic Electronic Maintenance
  • Ground Radio Repair


Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Ecommerce Manager

VGBroker Inc
08.2022 - Current

Quality Assurance Technician

VG Broker
05.2021 - 02.2022

Refinishing Technician

VGBroker Inc.
02.2021 - 05.2021

Ground Radio Repair Technician

United States Marine Corps
04.2017 - 09.2021

Associate of Arts - Information Technology Management

Berkeley College

High School Diploma -

Rahway High School

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GIOVANNI PERALTA