Giovanni Quintana
Austin,TX
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Bilingual in Spanish and English.
Overview
6
6
years of professional experience
Work History
Cross Functional Rep
HEB Grocery Store
Austin, TX
05.2023 - Current
- Gave support to departments in need of help.
- Followed a time frame schedule flow.
- Got training in multiple departments.
- Unloaded truck with an electric pallet jack.
- Worked in a team-focused environment.
Overnight Stocker
HEB Grocery Store
Austin, TX
10.2021 - 03.2022
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Followed instructions to properly arrange merchandise items.
- Operated pallet jack to transport heavy loads.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Identified and quickly handled spill clean-up.
- Checked shelves in department to determine replenishment needs.
CSR
Pizza Hut
Austin, TX
06.2018 - 06.2021
- Educated customers on special pricing opportunities and company offerings.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Operated cash register, collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Kept stations stocked and ready for use to maximize productivity.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
Education
High School Diploma -
Harmony Science Academy North Austin
1421 Wells Branch Pkwy #20005.2016
Skills
- Experienced in phone customer service
- Adaptive team player
- Sales expertise
- Fluent in Spanish
- Merchandise restocking FIFO
- Experienced in Cash register
- Attention to Detail
- Certified Electric/Pallet Jack Operator
- Can train new employees
- Fast learner
- Flexible Schedule
- Good Time Management
- Experienced stocking produce
Timeline
Cross Functional Rep
HEB Grocery Store
05.2023 - Current
Overnight Stocker
HEB Grocery Store
10.2021 - 03.2022
CSR
Pizza Hut
06.2018 - 06.2021
High School Diploma -
Harmony Science Academy North Austin
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