Summary
Overview
Work History
Education
Skills
Additional Information
Tel
Other Hobbies
Languages
Affiliations
Accomplishments
Timeline
Generic

Giovanni Samuels

Damascus,MD

Summary

Hardworking and reliable with a team-oriented mentality. Fast learner. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Overview

7
7
years of professional experience

Work History

Front Desk Attendant

Loyola University Maryland
Baltimore, MD
09.2023 - Current
  • Greeted guests warmly and made them feel welcome.
  • Answered inquiries from customers regarding hotel services, facilities, and available amenities.
  • Assisted guests with check-in and check-out procedures, including providing information about rooms, rates, and amenities.
  • Ensured all guest transactions were completed accurately and efficiently.
  • Managed communication between guests and staff to ensure quality customer service.
  • Maintained a neat appearance at the front desk area at all times.
  • Verified identification upon check-in to ensure accuracy of reservations in accordance with company policy.

Summer Camp Counselor

Damascus Recreation Center
Damascus, MD
06.2023 - 08.2023
  • Provided guidance and support to campers in a safe, encouraging environment.
  • Ensured that all rules were followed at the camp grounds.
  • Supervised groups of children during recreational activities.
  • Assisted with the planning and execution of daily activities for campers.
  • Organized games and sports activities to keep campers entertained.
  • Maintained accurate records of attendance, behavior, and medical information for each camper.

Summer Camp Counselor

Washington Christian Academy
Olney, MD
01.2018 - 01.2019
  • Developed, planned, and participated in different activities for campers
  • Provided supervision of campers
  • Ensured safety of all campers.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Coached campers in various sports and activities to improve skills and promote fun experiences.

Volunteer

Toliston Homeless Shelter
Bronx, NY
01.2018 - 01.2019
  • Assisted staff in assigned duties
  • Provided entertainment for children.
  • Provided assistance to staff in the daily operations of the organization.

Basketball Referee

Redlands Baptist Church Basketball League
Rockville, MD
01.2017 - 01.2019
  • Maintained control over players and coaches
  • Ensured safety of players
  • Enforced rules of the game.
  • Monitored players for any illegal activities or foul play.
  • Made sure that all players were properly equipped and safe to play.
  • Kept score of the game while ensuring accuracy at all times.

Education

High School Diploma -

Archbishop Stepinac High School
06.2021

Washington Christian Academy
08.2019

Some College (No Degree) - Psychology

Loyola University
Baltimore, MD

Skills

  • Greeting guests
  • Cash Handling
  • Guest Relations
  • Customer service expertise
  • Time Management
  • Strong multitasking
  • Marketing knowledge
  • Camper Supervision
  • Group Supervision
  • Compassionate communication
  • Child Supervision
  • Creativity and Innovation
  • Team building expertise
  • Role Modeling
  • Childcare management

Additional Information

Summer Camp Counselor Damascus Fun Zone Recreation Center Developed and participated in activities daily for the campers Made camper safety an important priority Child supervisor Damascus, MD 2023

Tel

914-514-7659

Other Hobbies

  • Washington Christian Academy - Basketball, Baseball, Track and Field
  • Keyla Tennis Academy, New York;2007-2014
  • Poetry Writing
  • Basketball

Languages

Spanish
Elementary
Italian
Limited

Affiliations

  • Writing
  • Weightlifting
  • Basketball
  • Tennis
  • Videography

Accomplishments

  • Achieved academic honors on multiple occasions
  • Successfully conducted a year long psychology experiment and study in 2024 as apart of a 4 person research group and presented the results at a psychology research event in front of people
  • Played multiple varsity sports
  • Made and presented a website for a class

Timeline

Front Desk Attendant

Loyola University Maryland
09.2023 - Current

Summer Camp Counselor

Damascus Recreation Center
06.2023 - 08.2023

Summer Camp Counselor

Washington Christian Academy
01.2018 - 01.2019

Volunteer

Toliston Homeless Shelter
01.2018 - 01.2019

Basketball Referee

Redlands Baptist Church Basketball League
01.2017 - 01.2019

High School Diploma -

Archbishop Stepinac High School

Washington Christian Academy

Some College (No Degree) - Psychology

Loyola University

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Giovanni Samuels