Giovanni Villegas
Addison,IL
Summary
Customer-focused professional with experience in delivery, rental service, and school support roles. Skilled in time management, problem solving, and clear communication. Recognized for resolving issues professionally, working well with teams, and maintaining positive customer and student relationships.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Delivery Driver
Big Rock Supply
Bensenville, Illinois
02.2026 - Current
- Planned local routes for timely customer drop-offs
- Used mapping programs and GPS systems for efficient route navigation to ensure timely deliveries.
- Transported and safely delivered items to prevent damage or loss.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Obtained signatures and confirmed completion of deliveries
- Secured supplies to prevent damage during transport
- Followed safety rules and traffic laws during routes
- Operated vehicles cautiously in various weather conditions including rain, snow, sleet, ice.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints professionally to maintain trust and loyalty.
- Notified customers of delays to manage expectations and reduce calls to support.
Athletic Rental
Addison Park District
Addison, Illinois
01.2024 - 05.2026
- Collaborated with diverse coworkers to achieve shared goals and resolve product and service-related issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Earned recognition from management for delivering exceptional customer service that enhanced customer loyalty.
- Leveraged advanced technical skills to troubleshoot and resolve complex issues, improving overall service quality.
Paraprofessional
Addison School District 4
Addison, Illinois
08.2024 - 02.2026
- Provided one-on-one support for students needing academic and behavioral assistance.
- Assisted students in completing individualized learning tasks and classroom assignments to enhance understanding.
- Monitored and addressed student behavior during class, transitions, and school activities to maintain a positive learning environment.
- Implemented positive reinforcement strategies to encourage appropriate student behavior in the classroom. to redirect negative behaviors.
- Supported classroom teachers in Addison School District 4 with daily instructional activities.
- Documented student progress and shared observations with teaching staff.
- Created and maintained positive relationships with students, parents, and colleagues.
- Offered students personalized educational, behavioral, and emotional support.
Education
High School Diploma -
Addison Trail High School
Addison, IL05-2024
Skills
- Route planning
- GPS navigation
- Delivery documentation
- Shipment verification
- Cargo securement
- Traffic compliance
- Vehicle inspection
- Freight handling
- Safety compliance
- Attention to detail
- Customer service
- Conflict resolution
- Time management
- Problem solving
- Team collaboration
- Team communication
- Effective communication
- Verbal and written communication
- Classroom management
- Instructional assistance
- Behavioral assistance
- Progress monitoring
- Student monitoring
- Helping students with special needs
- Relationship management
- CPR and first aid
- Equipment inspection
- Equipment maintenance
- Groundskeeping
- Turf management
- Field lining
- Field lining
Languages
English
Professional
Spanish
Professional
Certification
- CPR
- CPI
- Forklift Driver
Timeline
Delivery Driver
Big Rock Supply
02.2026 - Current
Paraprofessional
Addison School District 4
08.2024 - 02.2026
Athletic Rental
Addison Park District
01.2024 - 05.2026
High School Diploma -
Addison Trail High School