Giovanny Beauge

Detail-oriented and highly skilled ATM Technician with 5 years of experience in maintaining, troubleshooting, and repairing ATM hardware, software, and network systems. Proven ability to reduce downtime and enhance security through effective problem-solving and preventative maintenance strategies. Adept at collaborating with financial institutions and vendors to ensure seamless operation and installation of ATMs. Strong technical background in networking, encryption, and system upgrades, with a focus on customer satisfaction and operational efficiency

Diagnosed and resolved complex hardware, software, and network issues for over 100 ATMs, reducing system downtime by 30% through timely interventions and preventive maintenance.

• Implemented enhanced security protocols, leading to a 25% decrease in ATM-related fraud incidents by upgrading encryption methods and installing secure firmware updates.
• Collaborated with banking institutions and third-party vendors to streamline ATM installations, resulting in 20% faster deployment of new machines across multiple regions.
• Trained and mentored junior technicians on troubleshooting techniques and safety standards, contributing to a 15% improvement in team efficiency and first-time fix rates.