Giovanny Flores Ceniceros
Fontana,CA
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is important. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. A diligent professional with excellent multitasking, organization and time management abilities. An experienced trainer, mentor and problem solver which is always ready to take operational or any challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Cashier
Travel Center
08.2019 - Current
- Assisted with training new cashiers in departmental operations and procedures.
- Monitored team performance on an ongoing basis to ensure adherence to standards.
- Conducted weekly inventory checks to ensure product availability for customers.
- Organized backroom operations including receiving, storing, restocking merchandise.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
Lead Porter
Travel Center
08.2019 - Current
- Prepared outgoing shipments by packing items according to company guidelines.
- Received incoming shipments and verified contents against invoices or other documents.
- Inspected equipment for proper functioning and reported any issues to management.
- Maintained a safe work environment by adhering to all safety protocols.
- Organized storage areas to maximize efficiency and promote a neat appearance.
- Received deliveries via freight elevator, moving to appropriate locations within building.
- Collaborated with contracted specialists to perform seasonal or specialty tasks.
- Maintained inventory of necessary supplies.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
Cook's Assistant
Tacos El Guero
06.2019 - 08.2019
- Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
- Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
- Cleaned work areas, equipment, utensils, dishes and silverware between tasks.
- Followed health and safety regulations while handling food and beverages.
- Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
- Assisted in cooking and plating dishes according to restaurant standards.
Education
Bachelor of Science - Computer Engineering
California State University - San Bernardino
San Bernardino, CA12-2023
Skills
- Data Management
- Analytical Thinking
- Machine Learning
- Project Planning
- Multitasking
- Teamwork and Collaboration
- Workflow Coordination
- Issue Resolution
- Operating systems
Certification
Microsoft IT Support Specialist - April 21, 2025
- Cybersecurity and Privacy, Coursera - April 3, 2025
- Essential Aspect of Software, Hardware, and Data Backup, Coursera - March 18, 2025
- Introduction to Computers, Coursera - Feb 18, 2025
- Introduction to Secure Networking, Coursera- March 2, 2025
- The Microsoft 365 Ecosystem, Coursera - April 8, 2025
Cisco
- Network Security, Coursera - January 28, 2025
- Foundations: Data, Data , Everywhere, Coursera- June 7, 2024
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Lead Cashier
Travel Center
08.2019 - Current
Lead Porter
Travel Center
08.2019 - Current
Cook's Assistant
Tacos El Guero
06.2019 - 08.2019
Bachelor of Science - Computer Engineering
California State University - San Bernardino
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