Giovanny Quispehuaman
Silver spring,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Valet
Lindsay Ford
Silver Spring, Maryland
11.2024 - Current
- Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
- Managed the flow of traffic around the property by directing cars to available spaces.
- Greeted guests upon arrival and provided exceptional customer service.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
Manager
Target
Silver spring, MD
11.2022 - 01.2024
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Conducted performance reviews for team members.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
High School Diploma -
DRIHSCS
New York, NY06-2020
Business
Montgomery College
Rockville, MDSkills
- Vehicle operation
- Safety protocols
- Customer service
- Conflict resolution
- Customer service excellence
- Guest flow management
- Multitasking and organization
- Performance evaluation
- Spanish/English fluency
Languages
Spanish
Professional
English
Professional
Timeline
Valet
Lindsay Ford
11.2024 - Current
Manager
Target
11.2022 - 01.2024
High School Diploma -
DRIHSCS
Business
Montgomery College
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