Summary
Overview
Work History
Education
Skills
Languages
Timeline
Giovanny Santiago Viaud

Giovanny Santiago Viaud

Jersey City,New Jersey

Summary

Professional and prepared automotive support specialist. Skilled in vehicle maintenance, lot organization, and customer interaction. Strong focus on team collaboration and achieving optimal results. Reliable, adaptable, and able to meet changing needs efficiently.

Diligent Desired Position with background in maintaining vehicle lots and ensuring customer satisfaction. Demonstrated ability to streamline lot operations and uphold cleanliness standards. Proven skills in vehicle inspection and team collaboration.

Experienced with vehicle management and lot organization. Utilizes strong attention to detail to ensure all vehicles are properly maintained and presented. Knowledge of customer service principles to enhance overall customer satisfaction.

Overview

14
14
years of professional experience

Work History

Lot Attendant

Route 22 Honda
04.2020 - 03.2022
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
  • Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
  • Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
  • Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
  • Followed safety protocols for personal, guest and automobile safety.
  • Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
  • Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.
  • Parked and retrieved vehicles to enhance efficient use of parking space.
  • Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.

Salesperson

Route 22 Honda
03.2016 - 12.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Dishwasher

Zinburger Wine & Burger Bar
03.2014 - 03.2015
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Chef

Zinburger Wine & Burger Bar
05.2008 - 10.2010
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.

Lifeguard

Six Flags Hurricane Harbor
06.2011 - 09.2011
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

Criminal Justice - Financial Forensics And Fraud Investigation

Hudson County Community College, Jersey City, NJ

Hudson County School of Technology , 525 Montgomery St Jersey City, New Jersey
06.2007

Skills

  • Strong communicator
  • Effective problem-solver
  • Team bonding
  • Team building
  • Multitasking
  • Time management
  • Problem-solving
  • Dependability
  • Vehicle detailing
  • Cleanliness standards
  • Parking management
  • Lot management
  • Vehicle operation
  • Safe driving
  • Teamwork and collaboration
  • Multitasking Abilities
  • Reliability

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Lot Attendant - Route 22 Honda
04.2020 - 03.2022
Salesperson - Route 22 Honda
03.2016 - 12.2016
Dishwasher - Zinburger Wine & Burger Bar
03.2014 - 03.2015
Lifeguard - Six Flags Hurricane Harbor
06.2011 - 09.2011
Chef - Zinburger Wine & Burger Bar
05.2008 - 10.2010
Hudson County Community College - Criminal Justice, Financial Forensics And Fraud Investigation
Hudson County School of Technology - ,

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Giovanny Santiago Viaud