Giovany Carvajal
Chicago Heights,IL
Summary
Accomplished Operations Manager focused on compliance, process improvement, and team accountability. Skilled in managing KPIs and fostering a culture of safety and continuous improvement, contributing to enhanced operational success.
Overview
17
17
years of professional experience
Work History
Operations Manager
NFI Industries
05.2017 - Current
- Oversaw compliance with safety regulations, ensuring a secure workplace for all employees and achieving successful NFI standard reviews averaging 95% success rate
- Developed and maintained KPIs to monitor operational success and drive accountability and reducing OSD rates annually and sustaining 100% LBT rates
- Utilized company competencies to develop and sustain team accountability
- Championed operational process management for staff, fostering a culture of continuous improvement and safety compliance.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors, suppliers, Georgia Pacific (customer), KBX (transportation groups), and Liaison groups.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth reducing turnover rate from 25% annually to 4%
Compliance Manager
NFI Industries
05.2017 - Current
- Conducted audits to identify risks and ensure adherence to NFI and customer standards.
- Collaborated with cross-functional teams to implement corrective action plans.
- Managed compliance efforts, reporting and audits.
- Developed and implemented environmental management systems to enhance sustainability practices.
- Conducted regular audits of AIB processes to identify areas for improvement achieving over 900 score annually.
- Led safety audits and inspections to ensure compliance with regulatory standards.
- Conducted risk assessments to identify vulnerabilities across operations for customer and NFI insurance providers.
Inventory Manager
NFI Industries
05.2017 - Current
- Oversaw inventory control processes to maintain accuracy and optimize stock levels maintaining over 98% site accuracy continuously
- Trained and mentored staff on best practices for inventory handling and storage.
- Implemented process improvements to enhance inventory management efficiency.
- Optimized warehouse layouts for better space utilization, allowing for more efficient storage of products.
- Developed training materials and facilitated sessions for operational team on proper inventory management techniques, contributing to increased productivity levels and OSD standards.
Office Manager / Inventory Manager
DSC Logistics
03.2009 - 05.2017
- Implemented and monitored communication processes, reducing response times between teams.
- Evaluated operational workflows, identifying areas for improvement to increase effectiveness with shipping and receiving practices ensuring 100% site driven load by time results
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain work relationships.
- Oversaw document retention standards, BOL management, systems management, and operational workflow
Education
Associate of Science - Applied Science
Coyne College
IL08-2011
Skills
- Effective problem resolution
- Strategic team guidance
- Operations management
- Customer service
- Compliance monitoring
- Internal audits
- Staff development
- Inventory management
- Organizational skills
- Office administration
- Customer relations
- Safety audits
Languages
Spanish
Full Professional
Timeline
Operations Manager
NFI Industries
05.2017 - Current
Compliance Manager
NFI Industries
05.2017 - Current
Inventory Manager
NFI Industries
05.2017 - Current
Office Manager / Inventory Manager
DSC Logistics
03.2009 - 05.2017
Associate of Science - Applied Science
Coyne College