Sofia ALVARADO ASCENCIO
EAST BOSTON,MA
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service Cashier
Frio Rico Corp
05.2022 - Current
- Restocked and organized merchandise in front lanes.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Serving
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Lolly's Bakery
04.2023 - 08.2024
- Call answering
- Product management.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
Bachelor of Science - Environmental Science
Bunker Hill Community College
Charlestown, MA05-2028
High School Diploma -
EAST BOSTON HIGH SCHOOL
East Boston 06-2024
Skills
- Physical fit
- Patience and empathy
- Customer service
- Customer assistance
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Order taking
- Product restocking
- Conflict resolution
Awards
- Awarded superior junior cadet decoration
- Awarded seal of biliteracy
- Awarded certificate of appreciation by the commonwealth of Massachusetts
- Awarded certificate of recognition by the mayor of the city of revere
- Soccer Unsung Hero Award
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
Lolly's Bakery
04.2023 - 08.2024
Cashier/Customer Service Cashier
Frio Rico Corp
05.2022 - Current
Bachelor of Science - Environmental Science
Bunker Hill Community College
High School Diploma -
EAST BOSTON HIGH SCHOOL
Similar Profiles
Dimarys GonzalezDimarys Gonzalez
Contabilidad at FIRSTBANK CORP PUERTO RICOContabilidad at FIRSTBANK CORP PUERTO RICO
Elisabeth SteigerElisabeth Steiger
Caterer at Frio GelatoCaterer at Frio Gelato
Marvin AlvarezMarvin Alvarez
Casher at Punto FrioCasher at Punto Frio