Gisela Contreras
Sandy,Utah
Summary
Adept at maintaining workplace safety and enhancing quality control, I leveraged my decision-making capabilities and stress tolerance to exceed production targets at MERIT MEDICAL. Trained new technicians, significantly improving team efficiency and customer satisfaction. My proactive approach and ability to quickly master new technologies underscore my commitment to operational excellence and team development.
Overview
9
9
years of professional experience
Work History
Line Operator
WATSACH NUSKIN
03.2024 - Current
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
- Loaded and unloaded product on and off conveyor line by routinely lifting up to 50 pounds.
- Loaded and unloaded product on and off conveyor line by routinely lifting up to [Number] pounds.
- Contributed to a positive company culture by actively participating in team meetings, providing constructive feedback, and fostering an environment of collaboration and mutual support.
- Followed best manufacturing practices for operation of production equipment.
Technician 3
MERIT MEDICAL
11.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Elevated data security, implementing robust cybersecurity measures across all systems.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
- Optimized operational workflows by integrating cutting-edge technology solutions.
Housekeeping Room Attendant
HYATT REGENCY INTERNATIONAL AIRPORT ORLANDO FL.
07.2021 - 10.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Cashier Team Lead
LODGE AT JET BLUE BY PIRAMID HOTEL GROUP
07.2019 - 07.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
CUSTOMER SERVICE
ACTION TRAVEL
10.2017 - 06.2019
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
- Tours Guide .
- Drivers .
- Booking service.
Housekeeping Room Attendant
Waldorf Astoria Orlando by Hilton.
01.2016 - 10.2017
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Rooner pm. Back Up.
- lead team Back Up.
- Turn down.
- Full service.
Housekeeping Supervisor
StaffPro. Operation Hilton Boggy Creek
10.2016 - 01.2017
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Room Service Attendant
StaffPro Operation Hilton Boggy Creek
07.2015 - 10.2016
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
Education
English For Professionals: Level 2 High Beginner
Ana G Mendez University
Orlando, FL06.2023
Bachelor of Science - Abogado
Universidad Rafael Belloso Chacin
Maracaibo. Zulia, Venezuela. 05.2009
High School Diploma -
Colegio Nuestra Senora Del Pilar
Maracaibo, Zulia, Venezuela.07.1993
Skills
- Workplace Safety
- Quality Control
- Decision-making capabilities
- Stress Tolerance
- Microsoft, Oracle, E-work, microsoft booking management
- Stress Tolerance
- Computer Skills
- Adaptability to Change
Languages
English
Professional Working
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Engaging in food photography and sharing culinary creations on social media
Timeline
Line Operator
WATSACH NUSKIN
03.2024 - Current
Technician 3
MERIT MEDICAL
11.2023 - Current
Housekeeping Room Attendant
HYATT REGENCY INTERNATIONAL AIRPORT ORLANDO FL.
07.2021 - 10.2023
Cashier Team Lead
LODGE AT JET BLUE BY PIRAMID HOTEL GROUP
07.2019 - 07.2021
CUSTOMER SERVICE
ACTION TRAVEL
10.2017 - 06.2019
Housekeeping Supervisor
StaffPro. Operation Hilton Boggy Creek
10.2016 - 01.2017
Housekeeping Room Attendant
Waldorf Astoria Orlando by Hilton.
01.2016 - 10.2017
Room Service Attendant
StaffPro Operation Hilton Boggy Creek
07.2015 - 10.2016
English For Professionals: Level 2 High Beginner
Ana G Mendez University
Bachelor of Science - Abogado
Universidad Rafael Belloso Chacin
High School Diploma -
Colegio Nuestra Senora Del Pilar
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