April L. Russell
Mansfield
Summary
Motivated and hardworking individual with a strong work ethic and passion for delivering exceptional customer service. Energetic team player excelling in collaborative environments and interacting with diverse groups. Proven track record of achieving company goals, consistently exceeding performance expectations. Seeking a position to leverage diverse employment background and contribute to the success of a dynamic organization.
Overview
18
18
years of professional experience
Work History
Mail Handler
US Post Office
04.2021 - Current
- Precisely loading delivery trucks, which done by carefully selecting and moving boxes with care.
- Managed and maintained mail distribution for a large population, spanning from Richland County to surrounding areas.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
Clerical Specialist/Receptionist
Richland County Child Support
01.2017 - 03.2021
- Boosted customer satisfaction by addressing inquiries promptly and providing professional assistance.
- Supported team members by taking on additional tasks during high-volume periods, ensuring deadlines were met consistently.
- Aided management with decision-making by compiling relevant data and presenting it in an easily digestible format.
Waitress
Cracker Barrel
01.2007 - 01.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Degree Earned -
Mansfield Senior High School
Mansfield, Ohio01.1998
Skills
- Handling and sorting mail
- Team collaboration
- Problem-solving skills
- Workplace safety
- Clerical support
- Filing systems
Timeline
Mail Handler
US Post Office
04.2021 - Current
Clerical Specialist/Receptionist
Richland County Child Support
01.2017 - 03.2021
Waitress
Cracker Barrel
01.2007 - 01.2020
Degree Earned -
Mansfield Senior High School
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