Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gisell Lopez

Sherman Oaks,CA

Summary

Experienced professional with a strong background in the luxury beauty retail industry, offering 20 years of expertise and a proven track record of delivering exceptional customer service. Motivated and driven individual dedicated to advancing my career and consistently striving for excellence. Recognized for a self-starting attitude, I have the ability to take initiative and proactively contribute to the success of any team or organization.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Lead Freelancer Artist

Bobbi Brown
07.2023 - Current
  • Multi-branded specialty freelance artist for Ulta and Sephora
  • Maintained a top-tier client satisfaction rate by tailoring makeup services to their individual needs
  • Cross-selling on partner brands
  • Increase sales by executing successful events, demonstrating makeup techniques and boosting brand visibility.
  • Work positively to encourage team leadership.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Demonstrated and explained use of different beauty products to educate customers.

Business Manager/Esthetician

Sisley-Paris Cosmetics
06.2021 - Current
  • Organized facial and makeup events to achieve sale goals
  • Training esthetician on signature facial protocols
  • Held monthly department store trainings for all new seasonal launches.
  • Increased annual revenue by 25% by crafting and implementing sales strategies.
  • Maintained a successful clientele book by building long lasting relationships.
  • Sales and education in Bluemercury chain stores
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.

Bobbi Brown

Nordstrom
06.2020 - 10.2020
  • Promoted brand loyalty by creating a personalized makeup look for each customer during their visit
  • Create monthly at counter events to increase sales revenue
  • Consistently maintained and build new client book by continued communication for special events
  • Attend al seasonal trainings for new product knowledge
  • Maintained a well groomed counter and stock levels
  • Continuously met and exceeded monthly goals
  • Increase quarterly goal by 95%

Lead/Medical Esthetician

Ultratrim Body Sculpting and Skincare
09.2013 - 12.2016
  • Collaborated with interdisciplinary teams to develop comprehensive patient care plans, improving overall outcomes.
  • Regularly attended professional development seminars to stay current with industry advancements, benefitting both the clinic and clients.
  • Developed customized treatment plans tailored to individual needs, leading to improved skin health outcomes for numerous clients over time.
  • Evaluated and screen clients for fat reductions procedures
  • Streamlined appointment scheduling processes, resulting in increased efficiency and reduced wait times for patients.

Shiseido Counter Manager

Bloomingdales Dept. Store
07.2009 - 09.2013
  • Built rapport with walk-in customers through active listening skills, leading them towards making informed purchasing decisions.
  • Handled customer complaints professionally, resolving issues promptly while preserving the integrity of the brand image.
  • Exceeded monthly sales targets consistently by leveraging strong selling skills and product knowledge expertise.
  • Create successful facial and make-up events at counter

to increase sales goals

  • Development/coaching of new beauty advisors
  • Consistently achieved monthly sales goals by 15% to 35%

Education

No Degree - Licensed Esthetician

Marinello School of Beauty
Burbank, CA
12-2008

Skills

  • Results-Focused Professional
  • Excellent Customer Service
  • Team leadership
  • Polished Professional Appearance
  • Effective Interpersonal Communication
  • Excellent oral and written communication skills
  • Proficient in Microsoft Office Suite

Certification

Esthetician License

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Lead Freelancer Artist

Bobbi Brown
07.2023 - Current

Business Manager/Esthetician

Sisley-Paris Cosmetics
06.2021 - Current

Bobbi Brown

Nordstrom
06.2020 - 10.2020

Lead/Medical Esthetician

Ultratrim Body Sculpting and Skincare
09.2013 - 12.2016

Shiseido Counter Manager

Bloomingdales Dept. Store
07.2009 - 09.2013

No Degree - Licensed Esthetician

Marinello School of Beauty
Gisell Lopez