Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gisella Clemons

Dallas,TX

Summary

Dynamic and compassionate healthcare professional with extensive experience as a Caregiver and Patient Care Technician, notably with Baylor Scott & White. Excelled in chronic disease management and providing emotional support, significantly enhancing patient wellness. Skilled in progress documentation and fluent in Spanish, adept at improving patient communication and care outcomes.

Overview

8
8
years of professional experience

Work History

Caregiver

Private Duty
10.2016 - Current
  • Monitored client vital signs, medication reminders, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Patient Care Technician

Baylor Scott & White
10.2021 - 01.2022
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Documented patient information and care activities in electronic health record.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Administered testing with electrocardiogram for patients experiencing events and as screening tool.

Collections Representative

Capital One
05.2018 - 10.2021
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Processed payments and applied to customer balances.
  • Counseled debtors on payment options and arranged installment agreements.
  • Reviewed collection reports to determine status of collections and amounts of outstanding balances.

Education

High School Diploma -

Memorial Pathway Academy
Garland, TX
2013

Bachelor of Science - Nursing

Brookhaven College
Dallas, TX
2027

Skills

  • Progress Documentation
  • Chronic Disease Management
  • Basic Housekeeping
  • Meal Preparation
  • Emotional Support
  • Dementia Care
  • Spanish Fluency

Timeline

Patient Care Technician

Baylor Scott & White
10.2021 - 01.2022

Collections Representative

Capital One
05.2018 - 10.2021

Caregiver

Private Duty
10.2016 - Current

High School Diploma -

Memorial Pathway Academy

Bachelor of Science - Nursing

Brookhaven College
Gisella Clemons