Gisella Correa

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Strengthened communication skills through regular interactions with others.

Work with teams, outlook, ukg and more

Be a fast problem solver on the job

Help customers back to back every day

Help calculate and go over bills for the customer to understand there billing going forward

Help solve customers with technical issues they may be having

Fixing or explaining any issue a customer may be having in a organized matter

Work in a team environment culminating with each other everyday through teams

And have webex meetings often as well as in person meetings

Calling back customers if they need it for a serious problem/issue

• Boosted revenue with targeted marketing initiatives and promotional campaigns.
• Hired, trained and evaluated personnel in sales and marketing.
• Built constructive relationships, collaborating with other marketing teams, sales enablement groups, marketplace partners and business leaders to develop cohesive marketing strategies and drive growth.
• Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
• Utilized project management skills to meet event deadlines and complete requirements.
• Handled attendee inquiries and concerns with professionalism, maintaining positive event atmosphere.

Worked with large organizations worth millions to ensure they got stirred in the right direction with their business marketing strategies

Worked in a team to make sure everything was done in a timely and organized manner

Used crm software on a daily as well as powerbi, outlook, teams, facebook

Made outbound calls to gain more clientele and had scheduled calls to make for exisiting customers

Chat support for our customers with strategies on how to help them

Helped train waves of new hires to promote them to be successful

Have team meetings daily

Worked with over hundred of customers per month

Have metrics goal of calls per day as well as revenue you bring in

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Made detailed drinks that were specialized for each customer