Gisella Hewitt

• Delivered personalized client consultations to enhance shopping experiences and foster brand loyalty.
• Developed expert knowledge of luxury products /brands to provide tailored recommendations and drive sales.
• Proved, Cultivated long-term relationships with clients, resulting in repeat business and referrals..
• Analyzed customer feedback to identify trends and implement service improvements, enhancing satisfaction ratings and creating solid clients conexion
• Personal shopper culture-actions.
• Achieved goals.

• Delivered personalized beauty consultations to enhance client satisfaction and product selection.
• Educated clients on skincare routines and makeup application techniques to drive product sales.
• Maintained in-depth knowledge of current beauty trends and product offerings to provide informed recommendations.
• Collaborated with team members to create visually appealing merchandise displays, driving customer engagement.

• Support Counter team and 100%involved to reach counter goals.
• Proved Success organizing Events and MasterClass in Spanish and English.

• Responsible to support the growth of the business in the Men’s department area.
• Promote the Brand. Identify opportunities to consolidate current customers and development new ones.
• Partnership and support NM Sales Associates. Create incentive sales. Organize and support events. Stocking.

• Provided exceptional conexion with clients by greeting, listening, assisting and exceeding their needs.
• Demonstrated a solid knowledgeable over multi areas as beauty, fragrances , accessories, shoes,clothing.
• Ensured the achievement of individual and Store goals, enhancing and developing the business.
• Proved success in Events. Booking appointments in a proper timely manner..

• Led team in implementing beauty events, promotions, enhancing customer engagement and brand loyalty.

• Conceptual development, communication design, execution and analysis of multicultural strategies. to Family Dollar, Lia Sophia, Stanley Black&Decker. AA, Eurosport, TFM
• Developed strategic account plans to align client objectives with organizational goals.

• Build solid relationship with Customers. Exceed customer expectation offering signature services and cross selling
• Focus on sales and profitability: set work space and deliver on department/store goals.
• Model all Saks Fifth Avenue Service Principles (G.R.E.A.T Standards) and CC AMBASSADOR.

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