GISELLA MEJIA
Brentwood,NY
Summary
Compassionate and dedicated bilingual medical social worker with an interest in integrated health social work. Skilled in delivering comprehensive care, coordinating with multidisciplinary teams, and advocating for diverse populations. Adept at providing case management, psychosocial support, and resources to individuals and families.
Overview
8
8
years of professional experience
Work History
Community Case Manager
Family Service League
Brentwood, NY
08.2023 - Current
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their needs.
- Coordinated essential services for clients, improving overall well-being and self-sufficiency.
- Participated in regular professional development opportunities to stay current on best practices within case management.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Clinical Social Work Intern
Mather Hospital Northwell Health PHP Program
Port Jefferson, NY
09.2023 - 05.2024
- Contributed to clinical team meetings, sharing insights on cases to inform treatment planning decisions.
- Developed strong therapeutic alliances with clients, fostering trust and open communication to facilitate change.
- Maintained accurate documentation of client interactions according to agency policies and professional standards.
- Facilitated psychoeducational groups to empower clients and enhance their understanding of mental health issues.
- Increased client engagement by tailoring therapeutic approaches to individual needs and strengths.
- Promoted self-advocacy skills among clients, guiding them by accessing community resources and support systems.
- Assisted clients in developing healthy coping strategies, promoting resilience and overall wellbeing.
- Enhanced client assessments by incorporating evidence-based practices and culturally sensitive approaches.
- Improved treatment plans for clients by conducting thorough biopsychosocial evaluations and identifying appropriate interventions.
- Implemented behavioral modification interventions for clients struggling with eating disorders or other maladaptive behaviors.
- Evaluated client progress regularly through ongoing assessment tools, adjusting treatment goals as needed for optimal outcomes.
- Utilized cognitive-behavioral therapy techniques to help clients identify patterns of thinking that contributed to emotional distress.
- Supported clients in crisis situations, providing immediate intervention and connecting them with necessary resources.
- Continuously sought supervision and feedback from experienced colleagues to refine clinical skills and ensure quality care for clients.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Health Home Care Coordinator
Economic Opportunity Council Of Suffolk
Central Islip, NY
05.2022 - 08.2023
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Communicated with patients, ensuring that medical information was kept private.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Met with patients and families to discuss care and plan of action for future.
- Connected patients with available community and charitable resources.
- Coordinated charitable, government and community resources for patients.
- Maximized preventive care utilization to reduce hospital burden and help eliminate readmissions.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Monitored ongoing care and proactively corrected problems.
- Resolved problems with areas such as communication and billing that could negatively impact services.
- Worked with patients to schedule tests and procedures.
- Encouraged patients to schedule recommended tests and procedures.
- Worked with patients and families to develop future plans and discuss care actions.
Social Work Intern
Daleview Care Center
Farmingdale, NY
01.2023 - 05.2023
- Organized clinical documentation, treatment plans, and referrals.
- Presented clinical documentation and observations to a interdisciplinary team.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Preserved and prepared reports and treatment records.
- Completed psychosocial evaluations and needs assessments.
- Participated in professional development and training opportunities to enhance clinical skills.
- Developed and implemented individualized treatment plans for clients.
- Collaborated with other professionals to plan and coordinate care for clients.
Clinical Social Work Intern
Butterfly LCSW PC
Bay Shore, NY
09.2022 - 12.2022
- Maintained detailed records of patient progress, documentation of services and case notes.
- Developed individual treatment plans and provided counseling to patients.
- Completed psychosocial evaluations and needs assessments.
- Provided patient and family education on available resources and self-care strategies.
- Managed caseload to satisfy multiple patients with diverse needs.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Diagnosed clients by using DSM-IV criteria and documented using F coding guidelines.
Child Protective Services Caseworker
Department Of Social Services
Ronkonkoma, NY
07.2021 - 05.2022
- Maintained case records and legal documentation.
- Visited homes, inspected surroundings and interviewed family members.
- Completed home welfare checks to align with state and program guidelines.
- Developed plans to strengthen family units.
- Attended court proceedings and submitted documents.
- Documented data and completed accurate updates to case records
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Interviewed individuals and families to assess needs and provide informational resources.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Office Assistant
Department Of Social Services
Hauppauge, NY
06.2020 - 07.2021
- Provided clerical support, addressing routine and special requirements.
- Streamlined document processing to improve traceability.
- Verified accuracy of business records by consistently updating customer information.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Developed correspondence letters, memos and emails.
- Interacted with customers by phone, email or in-person to provide information.
- Completed clerical tasks such as filing, copying and distributing mail.
- Executed record filing system to improve document organization and management.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Customer Service Associate
Christmas Tree Shops
Deer Park, NY
04.2016 - 08.2020
- Answered customer telephone calls promptly to avoid on-hold wait times
- Responded to customer requests for products, services and company information
- Informed customers about special promotions and provided detailed information for various products
- Energized and motivated in performing sales floor activities including merchandising and selling.
Education
Master of Social Work - Social Work
Stony Brook University
Stony Brook, NY05.2024
Bachelor of Arts - Sociology
City College of New York of The City University of New York
New York, NY06.2021
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Brentwood, NY05.2018
Skills
- Cultural Awareness
- HIPAA Compliance
- Patient Confidentiality and Data Security
- Client Advocacy
- Ethical Practice
- Knowledge of Community Services and Programs
- Clinical Assessments
- Crisis Intervention
- Case Management
- Motivational Interviewing
- Coordinating Care
- Psychosocial Assessments
- Treatment Plans
- Community Resources
- Insurance Authorizations
- Discharge Planning
Languages
Spanish
Native or Bilingual
Timeline
Clinical Social Work Intern
Mather Hospital Northwell Health PHP Program
09.2023 - 05.2024
Community Case Manager
Family Service League
08.2023 - Current
Social Work Intern
Daleview Care Center
01.2023 - 05.2023
Clinical Social Work Intern
Butterfly LCSW PC
09.2022 - 12.2022
Health Home Care Coordinator
Economic Opportunity Council Of Suffolk
05.2022 - 08.2023
Child Protective Services Caseworker
Department Of Social Services
07.2021 - 05.2022
Office Assistant
Department Of Social Services
06.2020 - 07.2021
Customer Service Associate
Christmas Tree Shops
04.2016 - 08.2020
Master of Social Work - Social Work
Stony Brook University
Bachelor of Arts - Sociology
City College of New York of The City University of New York
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
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