Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MORSHADUL ISLAM ASIF

Jamaica,NY

Summary

Dynamic Community Case Manager with extensive experience at VIC Heath, excelling in resource allocation and crisis intervention. Proven track record in optimizing case management processes and enhancing community outreach, while maintaining regulatory compliance. Strong problem-solving abilities and a commitment to client success drive impactful outcomes.

Overview

6
6
years of professional experience

Work History

Community Case Manager

VIC Heath
04.2024 - 01.2025
  • Strengthened community connections for clients by actively participating in local events, workshops, and networking opportunities.
  • Optimized resource allocation by conducting thorough assessments of clients'' strengths, needs, preferences, and barriers to success.
  • Streamlined case management processes, ensuring timely documentation and accurate recordkeeping.
  • Served as a reliable source of information for clients, families, and colleagues regarding local community resources, healthcare services, entitlement programs eligibility, and other relevant topics.
  • Maintained high standards of professionalism and ethical conduct in all aspects of case management practice to promote the best possible outcomes for clients.

Disability Case Manager

Victoria Hospital
03.2023 - 04.2024
  • Maintained up-to-date knowledge of relevant laws and regulations to ensure compliance in all case management activities.
  • Reduced claim resolution times by closely monitoring progress and addressing any roadblocks promptly.
  • Expedited decision-making processes by proactively addressing potential concerns or obstacles early on within each case assessment.
  • Managed a high volume of cases simultaneously while maintaining exceptional organization and time management skills.

Career Consultant

Career Education Corporation - Career Education CE
05.2022 - 01.2023
  • Advised students on course selection and degree planning, ensuring timely completion of program requirements.
  • Supported international students with cultural adjustment and language barriers, enhancing their overall experience at the institution.
  • Coordinated tutoring services for struggling students, resulting in higher grades and increased confidence in their abilities.
  • Assisted students in identifying their strengths and weaknesses, allowing them to make informed decisions about their educational goals.

Director/Owner

Australian Security Service Group - ASSG Guard
11.2018 - 04.2022
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.

Education

Diploma of Community Services - Family And Community Services

Ambassador College
Melbourne
02-2024

Certificate in Disability - Disability Studies

Futuristics Training And Education Australia
Victoria Australia
06-2023

HLTAID011 PROVIDE FIRST AID - First Aid

Block Learning - RTO CODE 41181
Victoria Australia
06-2023

Manual Handling Training - Manual Handling

Block Learning - RTO CODE 41181
06-2023

Graduate Diploma of Management - Management

Ambassador College
Victoria Australia
02-2022

Skills

  • Case management
  • Resource allocation
  • Regulatory compliance
  • Crisis intervention

  • Community outreach
  • Problem-solving
  • Disability support
  • Assessment and evaluation

Languages

English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Full Professional
Arabic
Limited Working
Urdu
Full Professional

Timeline

Community Case Manager

VIC Heath
04.2024 - 01.2025

Disability Case Manager

Victoria Hospital
03.2023 - 04.2024

Career Consultant

Career Education Corporation - Career Education CE
05.2022 - 01.2023

Director/Owner

Australian Security Service Group - ASSG Guard
11.2018 - 04.2022

Diploma of Community Services - Family And Community Services

Ambassador College

Certificate in Disability - Disability Studies

Futuristics Training And Education Australia

HLTAID011 PROVIDE FIRST AID - First Aid

Block Learning - RTO CODE 41181

Manual Handling Training - Manual Handling

Block Learning - RTO CODE 41181

Graduate Diploma of Management - Management

Ambassador College
MORSHADUL ISLAM ASIF