MORSHADUL ISLAM ASIF
Jamaica,NY
Summary
Dynamic Community Case Manager with extensive experience at VIC Heath, excelling in resource allocation and crisis intervention. Proven track record in optimizing case management processes and enhancing community outreach, while maintaining regulatory compliance. Strong problem-solving abilities and a commitment to client success drive impactful outcomes.
Overview
6
6
years of professional experience
Work History
Community Case Manager
VIC Heath
04.2024 - 01.2025
- Strengthened community connections for clients by actively participating in local events, workshops, and networking opportunities.
- Optimized resource allocation by conducting thorough assessments of clients'' strengths, needs, preferences, and barriers to success.
- Streamlined case management processes, ensuring timely documentation and accurate recordkeeping.
- Served as a reliable source of information for clients, families, and colleagues regarding local community resources, healthcare services, entitlement programs eligibility, and other relevant topics.
- Maintained high standards of professionalism and ethical conduct in all aspects of case management practice to promote the best possible outcomes for clients.
Disability Case Manager
Victoria Hospital
03.2023 - 04.2024
- Maintained up-to-date knowledge of relevant laws and regulations to ensure compliance in all case management activities.
- Reduced claim resolution times by closely monitoring progress and addressing any roadblocks promptly.
- Expedited decision-making processes by proactively addressing potential concerns or obstacles early on within each case assessment.
- Managed a high volume of cases simultaneously while maintaining exceptional organization and time management skills.
Career Consultant
Career Education Corporation - Career Education CE
05.2022 - 01.2023
- Advised students on course selection and degree planning, ensuring timely completion of program requirements.
- Supported international students with cultural adjustment and language barriers, enhancing their overall experience at the institution.
- Coordinated tutoring services for struggling students, resulting in higher grades and increased confidence in their abilities.
- Assisted students in identifying their strengths and weaknesses, allowing them to make informed decisions about their educational goals.
Director/Owner
Australian Security Service Group - ASSG Guard
11.2018 - 04.2022
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Education
Diploma of Community Services - Family And Community Services
Ambassador College
Melbourne02-2024
Certificate in Disability - Disability Studies
Futuristics Training And Education Australia
Victoria Australia06-2023
HLTAID011 PROVIDE FIRST AID - First Aid
Block Learning - RTO CODE 41181
Victoria Australia06-2023
Manual Handling Training - Manual Handling
Block Learning - RTO CODE 41181
06-2023
Graduate Diploma of Management - Management
Ambassador College
Victoria Australia02-2022
Skills
- Case management
- Resource allocation
- Regulatory compliance
- Crisis intervention
- Community outreach
- Problem-solving
- Disability support
- Assessment and evaluation
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Full Professional
Arabic
Limited Working
Urdu
Full Professional
Timeline
Community Case Manager
VIC Heath
04.2024 - 01.2025
Disability Case Manager
Victoria Hospital
03.2023 - 04.2024
Career Consultant
Career Education Corporation - Career Education CE
05.2022 - 01.2023
Director/Owner
Australian Security Service Group - ASSG Guard
11.2018 - 04.2022
Diploma of Community Services - Family And Community Services
Ambassador College
Certificate in Disability - Disability Studies
Futuristics Training And Education Australia
HLTAID011 PROVIDE FIRST AID - First Aid
Block Learning - RTO CODE 41181
Manual Handling Training - Manual Handling
Block Learning - RTO CODE 41181
Graduate Diploma of Management - Management
Ambassador College
Similar Profiles
Elsie StennettElsie Stennett
Machine Operator at Move It VicMachine Operator at Move It Vic
Emine ArifEmine Arif
Additional Assistant at Uniting Vic. Tas.Additional Assistant at Uniting Vic. Tas.
Malcolm RademakerMalcolm Rademaker
Senior Site Manager at PrimeBuild Vic.Senior Site Manager at PrimeBuild Vic.