Gisella Salas
North Las Vegas
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Manager
Pilot Flying J Travel Center
07.2024 - 07.2025
- Managed daily operations to ensure compliance with safety and quality standards.
- Trained team members on customer service protocols and operational procedures.
- Resolved customer complaints promptly, enhancing overall satisfaction levels.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Crew Team Member
Costa Vida
06.2020 - 03.2024
- Operated kitchen equipment and maintained food safety standards to ensure quality preparation.
- Collaborated with team members to create a positive dining experience for guests.
- Assisted in inventory management by monitoring stock levels and organizing supplies.
- Maintained cleanliness of work areas, adhering to health and safety regulations consistently.
- Worked effectively in fast-paced environments.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Education
High School Diploma -
Horizon High School
Evanston, WYSkills
- Customer service
- Retail sales
- Money handling
- Multitasking and organization
- Stocking and receiving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Blogging/Vlogging
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I like trying new recipes and food trends
Timeline
Manager
Pilot Flying J Travel Center
07.2024 - 07.2025
Crew Team Member
Costa Vida
06.2020 - 03.2024
High School Diploma -
Horizon High School
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