GISELLE CASALINUOVO
Newburgh
Summary
Strategic retail leader with 8 years of experience in managing specialty operations and developing high-performing teams. Expertise in driving sales performance, operational execution, and talent development during growth phases, new store openings, and peak sales periods. Committed to fostering strong team cultures and achieving business goals in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
SEPHORA
Danbury
04.2025 - Current
- Assisted leadership of high-volume Sephora location, managing daily operations, sales performance, client experience, and team development to drive overall store success.
- Partner with Store Manager to execute business strategies, analyze KPIs, and identify opportunities to improve performance.
- Lead, coach, and develop Beauty Advisors and leadership team members through feedback, training, and performance management.
- Support payroll, scheduling, inventory merchandising, and operational execution while maintaining company standards.
- Cultivated inclusive, client-focused environment, enhancing engagement, collaboration, and contributing to overall business success.
Assistant Store Manager
SEPHORA
Milford
08.2023 - 04.2025
- Promoted to Assistant Store Manager and supported the successful opening of a new Sephora location.
- Supported recruiting, onboarding, training, and development of new store team to enhance effectiveness.
- Established operational processes, merchandising standards, and inventory readiness to ensure optimal client experience.
- Collaborated with leadership to strengthen store culture and align team efforts with business objectives.
- (New Store Opening)
Interim Store Manager
SEPHORA
Trumbull
11.2024 - 01.2025
- Led store operations during the holiday season, overseeing business performance, team leadership, and client experience.
- Managed daily operations, including staffing, scheduling, coaching, merchandising, and inventory execution of company initiatives.
- Guided team through high-volume selling period, ensuring operational excellence and exceptional service standards.
- Led store operations during holiday season, ensuring effective business management.
Sales & Service Leader
SEPHORA
Danbury
04.2023 - 08.2023
- Supported sales goals through client engagement, team coaching, and strong selling behaviors.
- Supported sales goals by engaging clients, coaching team members, and modeling strong selling behaviors.
- Assisted with merchandising, managed inventory processes, coordinated promotional launches, and prioritized operational tasks.
Store Manager
BATH & BODY WORKS
Cambridge
01.2023 - 01.2023
- Directed daily store operations, enhancing sales performance, optimizing staffing and scheduling, managing payroll, merchandising, inventory, and elevating customer experience.
- Directed daily store operations including sales performance, staffing, scheduling, payroll, merchandising, inventory, and customer experience.
- Analyzed business performance and implemented strategies to improve productivity and overall results.
- Maintained company standards and fostered a positive, customer-focused environment that encouraged repeat business.
- Led team to enhance engagement and accountability, ensuring delivery of exceptional brand experience.
Store Manager
ANN TAYLOR LOFT
01.2021 - 01.2022
- Managed overall store operations including sales performance, team leadership, merchandising, inventory, payroll, and customer experience.
- Developed and executed business strategies to increase sales, improve key performance indicators, and achieve company goals.
- Recruited, trained, coached, and developed associates while building a culture of accountability and collaboration.
- Managed daily operations while ensuring compliance with company standards and initiatives.
- Partnered with district leadership to analyze business results and implement action plans for continued improvement.
Store Manager / Co-Manager / Sales Lead
ANN TAYLOR LOFT
01.2017 - 01.2021
- Progressed through multiple leadership roles based on strong performance, operational knowledge, and team leadership abilities.
- Managed daily store operations including sales execution, customer experience, staffing, scheduling, merchandising, and inventory management.
- Developed associates through coaching, feedback, and hands-on leadership to support growth and retention.
- Supported visual merchandising standards, promotional events, inventory processes, and company initiatives.
- Built strong client relationships while driving customer loyalty and sales performance.
Education
Westchester Community College
Valhalla, NYHigh School Diploma -
Mahopac High School
Mahopac, NYSkills
- Retail Store Management
- Sales Performance
- Client Experience
- Hiring & Onboarding
- Team Development
- Coaching & Performance Management
- Payroll & Scheduling
- Inventory Management
- Visual Merchandising
- Operations Leadership
- Operational Strategy
- Process Improvement
- KPI Analysis
- Loss Prevention
Timeline
Assistant Store Manager
SEPHORA
04.2025 - Current
Interim Store Manager
SEPHORA
11.2024 - 01.2025
Assistant Store Manager
SEPHORA
08.2023 - 04.2025
Sales & Service Leader
SEPHORA
04.2023 - 08.2023
Store Manager
BATH & BODY WORKS
01.2023 - 01.2023
Store Manager
ANN TAYLOR LOFT
01.2021 - 01.2022
Store Manager / Co-Manager / Sales Lead
ANN TAYLOR LOFT
01.2017 - 01.2021
Westchester Community College
High School Diploma -
Mahopac High School