Giselle Casas
Navasota,Tx
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Service Worker
Copperhead Jack’s
08.2024 - 02.2025
- Prepared and served food items in compliance with health and safety regulations.
- Operated kitchen equipment and tools to ensure efficient meal preparation.
- Maintained cleanliness and organization of workstations for optimal productivity.
- Collaborated with team members to enhance service efficiency during peak hours.
- Monitored food quality and presentation, ensuring adherence to restaurant standards.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Food Handler
Santa's Wonderland
11.2023 - 12.2023
- Prepared and served food to guests.
- Cleaned as a team after each shift.
- Helped answer any questions guests had such as locating bathrooms, fun activities, other food places, etc.
- Communicated any problems with managers/food coordinators
- Picked up any trash around the park to keep a safe and clean environment
- Ensured guests felt welcomed and enjoyed their time at Santa’s Wonderland
- Happily remade orders if a mistake was made
- Showed up to work on time and in full uniform
- Fast-learner
- Collaborated with team members to enhance service efficiency during peak hours.
- Monitored inventory levels and reported shortages to management for timely restocking.
- Trained new staff on proper food handling techniques and safety protocols.
Delivery Driver
DoorDash
09.2022 - 09.2023
- Communicated any issues with the order to the customer and/or restaurant
- Navigated efficiently using GPS technology to optimize delivery routes.
- Delivered food promptly to enhance customer satisfaction and retention.
- Communicated effectively with customers regarding order status and changes.
- Maintained vehicle cleanliness and safety standards for operational efficiency.
- Adapted quickly to changing traffic conditions and unforeseen delays during deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
- Managed to deliver up to 3 different orders in a quick and timely matter
Food Runner
Star Cinema Grill
02.2023 - 04.2023
- Communicated any problems or concerns from the guests to the managers and/or servers
- Assisted in cleaning the theater rooms and taking large loads of dirty dishes to the kitchen for washing
- Supported other areas of the theater as necessary, such as setup, cleaning and prep work
- Restocked napkins, utensils, candy, and condiments in kitchen
- Restocked hand soap dispensers, toilet paper, and paper towels in bathrooms
- Adhered to safety and sanitation guidelines, promoting a safe dining environment.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Ensured accurate order delivery to customers, fostering positive dining atmosphere.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
Education
College Degree - Arts
Blinn College
Bryan, TX12.2022
Skills
- Customer service
- Multitasking ability
- Team collaboration
- Cleanliness standards
- Effective communication
- Positive attitude under pressure
- Fast learning capability
- Adaptability to change
- Strong work ethic
- Attention to detail
- Team oriented
- Fast-paced environment
- Food preparation
- Problem-solving
Certification
- Driver's License
- August 2022 to December 2030
Languages
English - Fluent
Spanish - Fluent
Assessments
- Work style: Reliability — Proficient
- Tendency to be reliable, dependable, and act with integrity at work
- Full results: Proficient
- Food service: Customer situations — Proficient
- Identifying and addressing customer needs in a food service setting
- Interpreting instructions or signs and solving problems
Additional Information
- Enlisted in the Army National Guard, Private First Class, 2024-Present
- Skills gained: discipline, adaptability, teamwork, time management, multitasking, attention to detail, effective communication, reliability.
- Fluent in English and Spanish
- Continuing education
Timeline
Food Service Worker
Copperhead Jack’s
08.2024 - 02.2025
Food Handler
Santa's Wonderland
11.2023 - 12.2023
Food Runner
Star Cinema Grill
02.2023 - 04.2023
Delivery Driver
DoorDash
09.2022 - 09.2023
College Degree - Arts
Blinn College