Summary
Overview
Work History
Education
Skills
Licenses Certificates
References
Timeline
Generic

Giselle Cordova

Miami,FL

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

10
10
years of professional experience

Work History

Registered Nurse (Neonatal Intensive Care Unit)

HCA Florida Kendall Hospital
06.2023 - Current
  • Collaborated with neonatologists and healthcare team members to design and implement personalized care plans
  • Set and pursued individualized patient milestones, ensuring care is aligned with developmental needs
  • Conducted thorough evaluations of patient health, coordinating care requirements and communicating necessary updates to the attending physician
  • Meticulously recorded all facets of patient care, including assessments, therapeutic interventions, prescriptions, and post-discharge guidance
  • Fostered a compassionate and secure environment tailored to the well-being of patients and their loved ones
  • Engaged in comprehensive care with an emphasis on patient-centricity, actively seeking to enhance treatment protocols and procedures.

Nurse Extern on 6th Carroll (Oncology)

HCA Mercy Hospital
12.2022 - 05.2023
  • Collaborated with interdisciplinary team to enhance patient care planning and patient outcomes
  • Delivered patient centered care by performing delegated services relayed to common nursing functions and activities of daily living
  • Assist in maintaining a clean, well-organized, and safe patient care environment, under the supervision of a registered nurse (RN).

Medical Reviewer/Case Management, Health Insurance

Global Benefits Group
08.2021 - 01.2022
  • Execute thorough medical evaluations to ascertain the necessity and sufficiency of services prior to approval
  • Determine insurance eligibility and alternative funding options for service procurement
  • Assess client needs, current support structures, and resources, and facilitate connections to meet predefined objectives
  • Advocate for clients' care preferences, ensuring treatment interventions align with their goals
  • Craft case management strategies centered on client welfare and outcomes.

Medical Scribe

CritiCare Clinics
01.2015 - 08.2021
  • Manage and update outpatient medical records accurately
  • Analyze historical medical interactions to retrieve crucial data
  • Relay physicians' advice to patients, ensuring comprehension of medical directives
  • Provide linguistic support for healthcare providers, facilitating communication in both in-person and remote consultations
  • Perform accurate coding with ICD10 and CPT codes for healthcare billing
  • Deliver exceptional customer service, prioritizing empathy and responsiveness to patient concerns and constraints.

Front of House

107 Coffee and Dessert
09.2017 - 01.2018
  • Engaging with customers and providing superior customer service
  • Driving product sales and representing brand values
  • Leading and motivating teams
  • Managing end-of-day cash reconciliation and bank deposits.

Apparel Store Cashier

Miami Open
03.2015 - 04.2015
  • Acting as the primary point of contact for customer inquiries and service
  • Upholding the image and values of the brand
  • Facilitating product sales and promotions
  • Handling transactions and maintaining the cash register
  • Preparing the venue for events, including setup and takedown procedures
  • Receiving and organizing stock to maintain inventory levels.

Apparel Store Cashier

Miami Open
03.2014 - 04.2014
  • Acting as the primary point of contact for customer inquiries and service
  • Upholding the image and values of the brand
  • Facilitating product sales and promotions
  • Handling transactions and maintaining the cash register
  • Preparing the venue for events, including setup and takedown procedures
  • Receiving and organizing stock to maintain inventory levels.

Education

Bachelor of Science in Nursing Degree -

Galen College of Nursing
Pembroke Pines, FL
04.2024

Associate of Science in Nursing Degree -

Galen College of Nursing
Pembroke Pines, FL
03.2023

Undergraduate Student -

Miami Dade College
Miami
01.2020

Skills

  • Fluent in Spanish and English, including medical interpretation
  • Direct Patient Care
  • Patient Assessments
  • Medication and IV administration
  • Typing speed of 60 words per minute
  • Proficient in Microsoft Office suite
  • Well-versed in medical terminology, ICD-10 and CPT coding, and HIPAA regulations; adept with medical data systems
  • Experienced in team leadership, file management, and medical communication; act as liaison between clients and healthcare providers
  • Expert in organizing and prioritizing daily tasks with meticulous attention to detail

Licenses Certificates

  • 9628853, FL, Registered Nurse
  • Neonatal Resuscitation Program (NRP) Certificate
  • S.T.A.B.L.E. certified
  • BLS CPR Certified

References

  • Nicole Simbaco, Case Management and Provider Assistance Coordinator- Global Benefits Group, 786-812-5600
  • Jessica Cardenas, Registered Nurse - Baptist Urgent Cares, 305-338-0052
  • Richard Walbert, Office Manager- CritiCare Clinics, 305-669-2833

Timeline

Registered Nurse (Neonatal Intensive Care Unit)

HCA Florida Kendall Hospital
06.2023 - Current

Nurse Extern on 6th Carroll (Oncology)

HCA Mercy Hospital
12.2022 - 05.2023

Medical Reviewer/Case Management, Health Insurance

Global Benefits Group
08.2021 - 01.2022

Front of House

107 Coffee and Dessert
09.2017 - 01.2018

Apparel Store Cashier

Miami Open
03.2015 - 04.2015

Medical Scribe

CritiCare Clinics
01.2015 - 08.2021

Apparel Store Cashier

Miami Open
03.2014 - 04.2014

Bachelor of Science in Nursing Degree -

Galen College of Nursing

Associate of Science in Nursing Degree -

Galen College of Nursing

Undergraduate Student -

Miami Dade College

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Giselle Cordova