Giselle C. Quintero
Castro Valley,CA
Summary
Personable and friendly with a strong ability to deliver exceptional customer service and creating welcoming environment. Possesses solid understanding of food safety and product merchandising, along with efficient POS handling and order processing skills. Dedicated to ensuring each customer receives prompt, courteous, and enjoyable service, enhancing overall customer satisfaction.
Overview
4
4
years of professional experience
Work History
Ice Cream Scooper/Cashier
Baskin Robbins
Castro Valley, CA
05.2022 - Current
- Scoop ice cream to make all menu items including sundaes, milkshakes, smoothies, cakes.
- Provided exceptional customer service by accurately taking orders and addressing inquiries.
- Assisted in training new employees.
- Utilized POS systems for processing transactions, to ensure accuracy in cash handling and inventory management.
- Collaborated with team members to streamline order fulfillment.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
Babysitter
Neighbor
Castro Valley, CA
11.2022 - 10.2024
- Keep child entertained with various different activities
- Prep and warm up meals, clean up afterwards
- Make sure child does nightly routine and is in bed on time
- Cleaning up any messes that occur and putting everything back in the place it belongs
- Supervised childs activities, ensuring safety and engagement.
Retail Customer Service/Cashier
Sumsara, LLC
Castro Valley, CA
07.2023 - 07.2024
- Greeted approaching customers and provided friendly customer service.
- Assisted customers with product inquiries, fostering a positive shopping experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Managed cash register operations, ensuring accurate transactions and efficient customer service.
Education
High School Diploma -
Castro Valley High School
Castro Valley, CA06.2023
Associate of Arts - Sociology
Berkeley City College
Berkeley, CA08.2026
Skills
- Food Handler Certificate
- Fluent in English and Spanish
- Customer Service and Teamwork
- POS system operation
- Quick learner
- Energy and enthusiasm
- Reliability and punctuality
- Product knowledge
Timeline
Retail Customer Service/Cashier
Sumsara, LLC
07.2023 - 07.2024
Babysitter
Neighbor
11.2022 - 10.2024
Ice Cream Scooper/Cashier
Baskin Robbins
05.2022 - Current
High School Diploma -
Castro Valley High School
Associate of Arts - Sociology
Berkeley City College