Giselle Garcia
Las Vegas,NV
Summary
Working in a high-volume, flagship retail location offers a dynamic and fast-paced environment, requiring strong customer service, sales, and inventory management skills, as well a adaptability and resilience to handle high customer traffic.
Visual specialist skilled in design principles, and visual storytelling. Ability to enhance brand identity through creative strategies and impactful visuals.
Experienced with creating visually compelling displays that enhance customer engagement and drive sales. Uses creativity and attention to detail to design impactful visual presentations. Collaborating effectively with teams and adapting to changing retail environments.
Overview
3
3
years of professional experience
Work History
Sales Associate
Forever 21
01.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Visual Specialist
Forever21
11.2023 - Current
- Conducted regular walk-throughs to identify areas for improvement and update visuals as needed for maximum impact.
- Adapted quickly to changing priorities or requests from management, showcasing flexibility while maintaining high-quality workmanship.
- Managed installation and teardown of special event displays within tight deadlines, ensuring seamless execution.
- Maintained open communication channels with cross-functional teams involved in merchandising projects, ensuring alignment across all aspects of the process.
- Maintaining marketing to create cohesive in-store promotional materials aligned with advertising campaigns.
- Collaborated with store management to develop visually appealing merchandise layouts for increased sales.
Education
High School Diploma -
Mojave High School
Las Vegas, NV05-2020
Skills
- Visual merchandising
- Display design
- Promotional materials
- Effective communication
- Sales optimization
- Problem solving
- Visual storytelling
- Multitasking capacity
- Customer engagement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Visual Specialist
Forever21
11.2023 - Current
Sales Associate
Forever 21
01.2022 - 08.2023
High School Diploma -
Mojave High School
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