Giselle Hernandez
Siloam Springs,AR
Summary
Reliable worker with solid background meeting and exceeding production demands in different types of environments. Efficiently carries out physically-demanding work by keeping supplies organized, following orders. Inspects and repairs situations needed regularly for optimal performance. Always willing learn to become better.
Overview
4
4
years of professional experience
Work History
Shift Leader
Panda Express
Siloam Springs, AR
04.2021 - Current
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Educated customers about offerings, promotions and pricing to boost sales.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Maintained positive working relationship with fellow staff and management.
- Reduced cleaning time significantly while maintaining company quality standards.
- Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
Teacher's Assistant
Candence Academy
Rogers, AR
09.2020 - 01.2021
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
Office Assistant
Labor Solutions
Decatur, AR
06.2020 - 08.2020
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Collected payments, issued receipts and updated accounts to reflect new balances.
Student Esthetician
Ark Beauty Academy
Bentonville, AR
11.2023 - Current
- Followed up with clients after their service was completed to ensure satisfaction.
- Provided facial and body treatments to clients, such as waxing, exfoliation, massage, and skin care.
- Ensured that all supplies were properly stored away from public access areas.
- Educated clients on proper skin care techniques and product usage.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
- Developed new styles and techniques.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Prepared facial masks, peels, scrubs according to standard procedures.
- Utilized professional communication skills when interacting with customers.
- Provided thorough consultations to clients on lash services and products.
- Performed eyelash extensions, refills, and removals in accordance with industry standards.
Education
High School Diploma -
Ozark Adventist Academy
Gentry, Ar05.2020
Skills
- Progress reporting
- Group and individual instruction
- Flexible working hours
- Safety regulations
- Planning and Leading Activities
- Relationship Building
- Shift Paperwork Completion
- Training Assistance
- Staff Supervision
- Assigning Work
- Customer Service Management
- Fast Learner
- Customer Service
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Promoted from counter help to shift leader , in less than 12-months.
- Led team to achieve leadership potential, earning recognition from upper management and financial reward.
Timeline
Student Esthetician
Ark Beauty Academy
11.2023 - Current
Shift Leader
Panda Express
04.2021 - Current
Teacher's Assistant
Candence Academy
09.2020 - 01.2021
Office Assistant
Labor Solutions
06.2020 - 08.2020
High School Diploma -
Ozark Adventist Academy
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