Experienced Cafe Retail Manager specializing in operational efficiency and team development. Track record of successfully managing inventory, improving customer satisfaction, and executing effective staff training programs. Committed to creating a vibrant cafe atmosphere that attracts and retains customers through exceptional service.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Cafe Retail Manager and Shift Leader
Landmark Creamery Cafe at Seven Acre Dairy Co.
Paoli
12.2025 - Current
Oversee daily operations, staff, and customer experience to ensure a profitable and welcoming café.
Manage daily operations and ensure efficient store performance.
Key responsibilities include inventory management, staff scheduling, barista training, and driving sales.
Coordinated staff schedules to ensure adequate coverage during peak hours, enhancing customer service.
Led training sessions to develop team skills in customer service, resulting in improved customer satisfaction.
Manage visual merchandising, maintaining standards and elevating customer experience.
Conducted inventory of ordering and receiving shipments and maintained stock levels.
Processed cash register transactions with precision while providing excellent customer service.
Ensured compliance with health and safety regulations at all times.
Landscape Gardener
Green Door Gardens
Arlington
04.2025 - 12.2025
Delivered high-end residential garden maintenance, ensuring vibrant and healthy landscapes through meticulous spring/fall cleanups and mulching.
Plant annual and new garden installations, ensuring client satisfaction through attention to detail.
Engaged with clients to identify and fulfill their landscaping preferences, resulting in tailored garden designs that reflect their vision.
Cultivated extensive knowledge of plants and environmental care, improving garden aesthetics and sustainability.
Maintained a dependable and respectful relationship with clients, fostering trust and repeat business.
Cared for grounds by mulching, aerating, and edging around flower beds and walkways.
Utilized hand-held tools for maintaining green spaces. to maintain green spaces.
Seed Production Assistant
Annies Heirloom Seed Co.
Madison
11.2024 - 03.2025
Operated automatic seed sampling equipment, ensuring accurate samples were pulled from each lot for quality control.
Participated in day-to-day seed counting, packaging, and treating operations in the warehouse.
Assist with the the process of seed count, and then put remaining aside for weighing.
Monitor packaging appearance (printing on packages, printing on labels, barcoding, wrapping, etc.).
Entered plant data for the treating and packaging area.
Supported management in daily operations by sorting items and conducting thorough inventory counts to maintain stock accuracy.
Assisted in all inventory counts of raw goods.
Processed online orders by pulling organic or heirloom pre-packaged seeds and assembling shipments for timely delivery.
Support Teacher & Staff & Staff
Once Upon A Time Preschool
Verona
08.2024 - 03.2025
Assisted lead teacher in planning and implementing daily lesson activities.
Observed and documented children's interests and progress, providing teachers with insights to tailor educational approach.
Created a caring and safe environment for children, assisting teachers in activities that enhanced overall education quality.
Supervised playtime activities, ensuring safety and engagement for children.
Observed student progress and provided feedback to lead teacher regularly.
Sorted and arranged materials for class projects and assignments.
Early Childhood Lead Teacher
Hickory Hill Academy
Madison
10.2023 - 06.2024
Directed care for children; planned and implemented developmentally appropriate activities designed to meet the social-emotional, cognitive, creative and physical needs of children.
Implemented curriculum to enhance classes with learning-focused activities as I wrote and created lesson plans for appropriate ages.
Collaborated with parents to support child development and learning goals.
Engaged with children one-on-one to build trust and rapport. to foster positive, trusting relationships.
Maintained accurate records of student progress and behavior to track development over time.
Attended staff meetings, workshops and professional development opportunities to stay current on early childhood education trends.
Maintained a clean and organized classroom including preparing materials for lessons and activities.
Infant Lead Teacher & Visual Display/Art Coordinator
Wildflowers Learning
Madison
06.2021 - 09.2023
Facilitated social, emotional, and communication skill development in infants through targeted activities.
Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
Organized activities to promote physical, mental and social development of each child.
Implemented curriculum to enhance classes with learning-focused activities as written and created lesson plans.
Engaged with parents to foster support for student learning and development, strengthening home-school connections.
Designed and implemented monthly window displays to enhance visual engagement throughout the school.
Developed and executed quarterly art projects for classroom displays. for our Summer/Winter Art Shows for each classroom, and one large collaboration piece for the end of the school year.
Event/ Party Planner, Visual Merchandiser & Artist
Mr. Dave Music
Chicago
03.2017 - 09.2020
Music classes at Mr. Dave Music is known to get the littlest of kids singing, clapping, jumping and dancing.
Coordinated booking of in-person birthday parties, developing themes and visual designs, and collaborating with Mr. Dave on original and classic tunes.
Organized and executed all aspects of private parties, including music selection, catering, decorations, and activities to meet family preferences.
Created detailed timelines for event setup and takedown to ensure smooth execution of events.
Assisted in developing creative themes for each party based on client's preferences.
Oversaw budgeting process to maximize resource allocation while maintaining high-quality service.
Adhered strictly to health and safety regulations during setup and execution of events.
Provided excellent customer service by responding promptly to inquiries regarding events.
Education
Bachelor of Fine Arts - Design/Studio Arts
Iowa State University
Ames, IA
08-2003
General Studies - Bachelor of Fine Arts
University of Wisconsin Oshkosh
Oshkosh, WI
06-2000
Skills
Food Service Management
Inventory control
Operations management
Store operations
Menu Development
Product Display Management
Team training and development
Leadership skills
Time Management
Attention to detail
Progress Reporting
Problem solving
Customer service
Team building
Organizational skills
Communication Skills
Professionalism
Certification
CPR/ First Aid Certified
Servsafe Certified
Alcohol Training
Languages
English, fluent
ASL, basic signs
Spanish, greetings, numbers, colors
Timeline
Cafe Retail Manager and Shift Leader
Landmark Creamery Cafe at Seven Acre Dairy Co.
12.2025 - Current
Landscape Gardener
Green Door Gardens
04.2025 - 12.2025
Seed Production Assistant
Annies Heirloom Seed Co.
11.2024 - 03.2025
Support Teacher & Staff & Staff
Once Upon A Time Preschool
08.2024 - 03.2025
Early Childhood Lead Teacher
Hickory Hill Academy
10.2023 - 06.2024
Infant Lead Teacher & Visual Display/Art Coordinator
Wildflowers Learning
06.2021 - 09.2023
Event/ Party Planner, Visual Merchandiser & Artist