Giselle Lozano
Clearlake,CA
Summary
Maintain a strong reputation for achieving high levels of patient satisfaction. Outstanding patient communication skills and patient advocate. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Work well under pressure and can complete tasks without getting stressed.
Overview
3
3
years of professional experience
Work History
Waiter at Delicias Álvarez
Lizbeth Vargas
10.2020 - 11.2023
- Good with people and have great customer service skills because of interaction with people daily.
- Worked flexible hours; night, weekend, and holiday shifts.
- Know how to deal with rude customers in a professional and kind way.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Scully Packing Co
Andy Scully
08.2020 - 09.2020
- Sorted pears rapidly under pressure, and worked for long periods of time.
- Stacked items according to weights, sizes, types and picking priorities.
- Chose from the good and bad pears.
- Worked from 6am to 6 pm
Education
National Certified Medical Assistant - Medical Assisting
Lake County Office of Education
1510 Argonaut Rd Lakeport, CA 9545305.2024
High School Diploma -
Kelseyville High School
Kelseyville, CA06.2021
Skills
- Bilingual in English and Spanish
- Active listener
- Reliable
- Punctual
- Calm under pressure
- Self motivated
- Excellent multitasking
- Able to work with minimal supervision
- Phenomenal customer service
- Patience with others
- Heart monitors
- Patient scheduling
- Phlebotomy
- Medical terminology
- Medical billing
- HIPAA compliance
- Payment collection
- Vital signs monitoring
- Sterilization techniques
- EKG, and lab tests
- Vaccines including, Intramuscular, Intradermal, Subcutaneous, and Capillary
- Ear lavage, Urine tests
Timeline
Waiter at Delicias Álvarez
Lizbeth Vargas
10.2020 - 11.2023
Scully Packing Co
Andy Scully
08.2020 - 09.2020
National Certified Medical Assistant - Medical Assisting
Lake County Office of Education
High School Diploma -
Kelseyville High School
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