Miguel Rivera
Pembroke Pines,FL
Summary
Dynamic waiter with strong customer service skills and bilingual communication. Proven ability to manage high-volume service effectively while ensuring food safety and cleanliness.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Waiter
Sirocco Mediterranean restaurant
Pembroke Pines, Florida
10.2020 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Guided guests with menu selections and dietary preferences to enhance dining experience.
- Coordinated with kitchen staff for timely meal delivery, contributing to customer satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
- Maintained cleanliness of dining room chairs, tables, floors, and surfaces to ensure guest comfort.
Busssr
Cebiche Bar
Pembroke Pines, FL
06.2019 - 09.2019
- Cleared and reset tables during busy shifts to support service flow.
- Ensured cleanliness of dining areas to enhance guest experience.
- Delivered food to customers swiftly and accurately, aiding kitchen operations.
Education
Henry D Perry Education Center
Miramar, FLSkills
- Safety regulationsKEY SKILLS Customer Service & Guest Relations Suggestive Selling & UpsellingPOS Systems (Toast, Micros) Food Safety & HACCP Knowledge High-Volume Service & Multitasking
Cash Handling & Closing Checks Bilingual: Fluent English & Spanish Team Leadership & Training - Suggestive Selling & Upselling
- Shift coordination
- Team Leadership & Training
- Bilingual: Fluent English & Spanish
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- I like drawing
- Gym
- Running
- I go to church
Timeline
Waiter
Sirocco Mediterranean restaurant
10.2020 - Current
Busssr
Cebiche Bar
06.2019 - 09.2019
Henry D Perry Education Center