Summary
Overview
Work History
Education
Skills
Timeline
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Giselle Macias

Giselle Macias

Chicago,IL

Summary

Throughout my experience at Walmart, Dollar Tree, and UPS Warehouse, I developed strong customer service skills, adaptability, and a commitment to teamwork. I consistently ensured positive customer interactions, quickly adapted to new roles and environments, and maintained a high standard of professionalism. These experiences have equipped me with the interpersonal and problem-solving skills that I believe are essential to have.

Overview

1
1
year of professional experience

Work History

Stocker

Walmart
10.2023 - 11.2023

Delivered consistent customer service in a high-volume retail environment, assisting customers, handling transactions accurately, maintaining store organization, and following safety and company standards.


  • Provided professional and friendly customer service by assisting customers with questions and product locations
  • Maintained a clean, organized sales floor and restocked merchandise as needed
  • Operated cash register accurately and handled customer transactions
  • Worked efficiently in a fast-paced environment while meeting daily expectations
  • Followed safety procedures and company policies
  • Collaborated with team members to ensure smooth store operations

Small Bagger

UPS Warehouse
10.2023 - 10.2023

I had to handle a row of bag which would be around 40-50 medium bags. A belt would have a lot of boxes come down and separate the boxes into the bags. Once the bag was full, I would go to that bag and zip it shut. I would take the bag off and put it on the belt behind me. The bag could weigh up to 80lbs so I had to put some work in. It was also an overnight shift.


  • Loaded, unloaded, and sorted packages accurately and efficiently
  • Met productivity goals while working in a fast-paced environment
  • Followed strict safety procedures and workplace guidelines
  • Worked as part of a team to ensure timely and accurate package processing
  • Maintained focus and attention to detail during physically demanding tasks

Cashier/stocker

Dollar Tree
04.2023 - 10.2023

Provided consistent customer service in a fast-paced retail environment, assisting customers, handling transactions accurately, stocking merchandise, and maintaining store organization while following safety and company standards.


  • Delivered friendly and efficient customer service by assisting customers with product selection and inquiries
  • Operated cash register accurately while handling cash and card transactions
  • Stocked shelves, organized merchandise, and maintained store cleanliness
  • Worked effectively in a fast-paced environment while meeting daily task expectations
  • Followed company procedures and safety standards at all times
  • Supported team members to ensure smooth store operations

Education

High School Diploma -

Morton West High School
Cicero

Medicine

Morton College
Cicero, IL

Skills

  • Exceptional customer service and guest-focused mindset
  • Clear, professional communication with diverse individuals
  • Ability to remain calm, polite, and solution-focused under pressure
  • Strong teamwork and cooperation in fast-paced environments
  • High attention to safety procedures and company standards
  • Adaptability and quick learning in new or changing situations
  • Reliability, punctuality, and strong work ethic
  • Ability to follow instructions accurately and consistently
  • Positive attitude and professional presentation
  • Situational awareness and attention to detail

Timeline

Stocker

Walmart
10.2023 - 11.2023

Small Bagger

UPS Warehouse
10.2023 - 10.2023

Cashier/stocker

Dollar Tree
04.2023 - 10.2023

High School Diploma -

Morton West High School

Medicine

Morton College