Giselle Marron
Los Angeles,CA
Summary
- Dedicated employee with strengths in customer service and in sales.
- Solid team player with upbeat, positive attitude, and commitment to providing excellent customer service.
- Experienced in fast-paced environments and adaptable to last-minute changes.
- Thrives under pressure and consistently earns high marks for work quality and costumer service.
Overview
3
3
years of professional experience
Work History
Cashier Manager
Palmdale Recycling
Victorville, CA
12.2023 - 07.2024
- Prepared financial reports that included weekly and monthly sales summaries, bank deposit slips and reconciliations.
- Developed strategies to increase customer satisfaction and improve operational efficiency.
- Provided guidance and assistance to new hires during the onboarding process.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Evaluated current processes, identified areas for improvement and implemented solutions accordingly.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
Assistant Manager
US Storage Centers
Commerce, CA
05.2022 - 12.2023
- Maintained accurate records of sales transactions using point-of-sale systems.
- Established processes for monitoring customer satisfaction levels.
- Communicated regularly with customers to gain insights into their needs.
- Generated qualified leads through outbound calls, emails, social media outreach.
Intern
Central Basin Municipal Water District
Commerce, CA
04.2021 - 03.2022
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked closely with human resources to support employee management and organizational planning.
- Maintained accurate records of all activities performed throughout internship period.
- Assisted with event planning, support and execution of virtual and in-person engagements.
Education
USC East College Prep
Los Angeles, CA06-2020
Some College (No Degree) - Psychology
California State University - Los Angeles
Los Angeles, CASkills
- Bilingual in English and Spanish
- Costumer Service Skills
- Flexible/Adaptable to changes
- Communication Skills
- Leadership Skills
- Teamwork Skills
Timeline
Cashier Manager
Palmdale Recycling
12.2023 - 07.2024
Assistant Manager
US Storage Centers
05.2022 - 12.2023
Intern
Central Basin Municipal Water District
04.2021 - 03.2022
USC East College Prep
Some College (No Degree) - Psychology
California State University - Los Angeles