Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Giselle Ponce

Tampa,FL

Summary

Dynamic professional with a proven track record in sales strategy development and relationship building, honed at Verizon Wireless. Excelled in client acquisition & retention, leveraging CRM software to exceed targets. Demonstrates exceptional leadership and communication skills, ensuring seamless operations and efficient team management. Achieved significant improvements in pipeline management and market analysis, driving business growth.

Overview

Work History

Warranty Coordinator

Classic floors Ferrazzano
Tampa, FL
  • Responsible for receiving and processing warranty claims via email with customers and contractors.
  • Managed and processed invoices efficiently.
  • Coordinated with customers, contractors, and other vendors for scheduling.
  • Organized files and maintained records to ensure smooth operations.

Business Telesales Representitive

Verizon Wireless
Tampa , FL
  • Responsible for receiving and processing warranty claims via email with customers and contractors.
  • Managed and processed invoices efficiently.
  • Coordinated with customers, contractors, and other vendors for scheduling.
  • Oversaw file organization to support efficient operations.

Education

Leto High School

Skills

  • Sales Strategy Development
  • Relationship Building
  • Negotiation and Closing
  • Pipeline Management
  • Client Acquisition & Retention
  • Market Analysis
  • CRM Software (eg, Salesforce )
  • Leadership and Team Management, Communication and Presentation Skills, Time Management and Organization
  • Communication & Presentation Skills
  • Time Management & Organization

Languages

Spanish
Professional
English
Professional

Timeline

Warranty Coordinator

Classic floors Ferrazzano

Business Telesales Representitive

Verizon Wireless

Leto High School
Giselle Ponce