Orlando Montero
Project manager
Cape Coral,FL
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over eight years of management performance.
Overview
17
17
years of professional experience
Work History
Area Manager
Classic Floors By Ferrazzano
01.2015 - Current
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Resolved conflicts promptly to promote positive environment for customers.
- Directed workforce planning, customer retention and customer service management for multiple locations.
- Improved process efficiency by implementing new cart retrieval process and correcting poor work habits.
- Built positive and productive relationships with store and field leadership.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Project Manager/Estimator
Marble Design
01.2013 - 01.2015
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
Project Manager
Cobra Construction
01.2007 - 12.2012
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
Education
Associate of Science - Architectural Drafting Technology
ITT Technical Institute - Indianapolis
Indianapolis, IN09.2012
Skills
- Staff Training
- Territory Management
- Sales Expertise
- Database Management
- Talent Review
- Staff Management
- Staff Development
- Goals and Performance
- Product and Service Sales
- Recruitment and Hiring
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Area Manager
Classic Floors By Ferrazzano
01.2015 - Current
Project Manager/Estimator
Marble Design
01.2013 - 01.2015
Project Manager
Cobra Construction
01.2007 - 12.2012
Associate of Science - Architectural Drafting Technology
ITT Technical Institute - Indianapolis
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